General
3763 results found
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Calendar/Appointment Scheduler Should Honor Free/Busy Status
As in most appointment booking/availability apps, RepairShopr should honor the Free/Busy status of each event. If an event is marked as "Busy", it should block the time as unavailable in RepairShopr, but if a calendar event is set to "Free", it should show as available in RepairShopr.
3 votes -
Custom Search for Completed Tickets
I need to be able to filter my tickets based on them being flagged as Completed. There doesn't even seem to be a status of Completed. I know you use have Resolved but we don't wish to use that, we want to filter than a ticket becomes flagged as Work Completed (when you make a comment with the Subject of Completed.
For us, Completed means you have Completed the work. Then you Invoice which sets it to Invoiced (separate process for us). Then once the payment has been received and the job is 100% finished we flag it as Resolved.
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4 votes -
Parts Order Help !! - how are others ordering parts for a ticket when they need to email vendor ?
Can someone please suggest a work around to avoid duplicating parts ordering for email vendors ? I can see how the purchase order and inventory system works well , but when I need to email an order to a vendor for a 'parts order that is connected to a ticket', there is no button to push. I then have to either A- create a separate purchase order to fulfil this function - changing the po # to suit the ticket - or B - create a separate email from my webmail to send to the vendor - but have no…
3 votes -
The Customer Map
Some of your mapping on the customers are way off in the report. However the same customers are spot-on when clicking the address in the customer page. This slightly skews the "big picture" we are trying to get. For example I have a customer that lives in Rockport Il but, your customer report/map shows her in Rockford. IL some 200 miles away/
1 vote -
Email verifier
love to have this feature because of fat fingered employees
6 votes -
Pictures of items on POS sale page
The current layout on the POS main page needs icons, or images, or something added to the buttons. Think when you are looking at a catalog online - there are photos of the items. It would help a lot to be able to quickly identify an item visually.
8 votes -
Messaging alert when you open the system on the screen
At the beginning and end of the day there are important things that must be done for our work processes, but they become so routine that someone forgets to do them.
It would be possible that just as RS sends us a reminder and it comes to the users in the front of the screen when opening the systems, we could have that option enabled for us to make reminders to our team and ourselves.Maybe you say, but we already have the reminders, we mean how to get out on the big screen as you present us with future…
3 votes -
longer customer name
Any chance we can get longer customer name fields? I have a company with a long name that doesn't fit, which messes up my integration with Quickbooks and my other RMM...
1 vote -
Ninja Integration Enhancements
Originally posted in the main Ninja RMM integration post:
http://feedback.repairshopr.com/forums/165658-general/suggestions/11719812-ninja-rmm-integration- Change ninjaurl Asset Type to "weblink"
- Include device name in Ninja alerts
- Pull NMS and Monitor devices into Assets
- Automatically assign an Asset to a Contact (if applicable) via the "Last User" field
Thanks!
3 votes -
Contacts on Ticket Templates
It would be great if we were able to add the names of all the people listed (and copied) on a ticket to the ticket template. This would allow us and the customers see who is being contacted and brought into the resolution.
1 vote -
Tech Hours Report Summary
I would LOVe to havr the Tech Hours Report to show a summary at the top of each user....
Right now we need to scroll and scroll to see each techs time. If we could have the summary at the top, then scroll down to see the details, be an easy change the data is already there.
A wish list later would be to have a graph beside each name with different colors depending on who is in the lead....
5 votes -
Check box to email attachments with a Purchase orders
Do you think it would be possible to have the attachments in a Purchase Order email to the Vendor? we often send POs with drawings or CAD models for our suppliers to manufacture for us and i was hoping that buy attaching these files to a PO they would be sent when i send the email. it would also be a great way to send any further instructions to a Vendor.
3 votes -
Off line CC payments
we have offline CC processing , so sometimes when taking a payment we are taking payment as cash instead of OFF Line CC , can you make a second confirm or require field to input last digits of off line CC ?
1 vote -
make the open invoices amount show actual amount due (not total of invoices not excluding payments already made)
Currently the open invoices amount shows the total due from the sum of all open invoices. If a person has a $1000 invoice and has paid $999 of their invoice and just has an open balance of $1, it still counts as if they owe $1000 in that grand total. This leads to skewed numbers when trying to look at your receivables!
4 votes -
Sort assests by column
Have the ability to sort assests by columns. I.e. sort by type, name, serial number, location etc.
2 votes -
Add Warranty Period to Parts / Invetory
All parts / device (whatever we list in an invoice) are covered by warranty. Most parts, at least in our case, are covered with a different period of "guaranty" (obviously as per T&Cs). Before RS we used to list this in our invoice, clearly stated next to the item.
I can't seem to find this option anywhere.
1 vote -
Print a parts list from a Bundle
It would be good to be able to PDF and print the list of parts in a bundle, this would help my guys when picking the parts to build a bundle item.
8 votes -
Change Daily Payments CSV Export...
When the CSV exports it should list columns in the same order as the page...
Date, Amount, Customer (Should use actual name instead of ID), Method, Ref #, Invoice #Seems like a simple and efficient fix in my opinion
3 votes -
Faster, streamlined ticket entry
Can we get a simple, quick entry form? Like a streamlined Web 2.0 form?
Step-by-step, for example:
- Customer Name (pop-up a new window if they're not in the system)
- Click device being repaired (iPhone, Samsung, ZTE) 2a. Select model 2b. Select color 2c. Enter IMEI / serial number
- Click "Save"
Done. Magic happens, receipts print out, label prints, etc.
The current system seems really antiquated and has lots of room for improvement. For example, why do we have to load a different page to enter a customer's info?
I've seen this with other systems, where it's one popup window and…
1 vote -
Add ability to edit and sort Ticket Issue Types
Hi,
Please add the ability to edit the prewritten Ticket Issue Types, as well as change or add the ability to sort the dropdown list.
Keep up the great work! :)
Kev7 votes
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