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  1. easily email and print customer statements weekly,

    easily email and print customer statements weekly, or when we need to. not one customer at a time

    14 votes
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  2. RS customer info has mobile come up first If I fill in mobile number in RS then when RS syncs to QB the number is placed in Phone in QB Wh

    On July 02, 2017 at 6:35 AM bdrvcenter bdrvcenter@gmail.com wrote:

    in RS all phone numbers save like this 4357890744

    in QB the phone numbers save like this (435) 789-0744

    Please have RS save their format of phone number the same as QB.

    QB phone number format is much easier to read and use

    1 vote
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  3. Add more options to the calendar view

    Please allow more functionality and view options to the calendar view. One view option we need is to see the availability of multiple employees in one snapshot for each day. For example, I can see if employee 1 is full on Tuesday, if employee 2 has one time slot left for Tuesday, and if employee 3 is off that day.

    It would also be helpful for appointments to start in a window of time versus an exact time (for example, appt. time is to arrive between 8-9 AM). In addition, we can set a length of the appointment - say…

    4 votes
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  4. Alphabetize Issues Types

    If you'd sort Issue Types from A-Z, it would be easier to locate them. We have many listed, so this would help us a lot. It would also help customers during the self service check in.

    4 votes
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  5. Add a punch in / out section in the app for iOS & Android

    Allow employees to punch in and out via the app rather than having to go into the full website to do so.

    6 votes
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  6. VAT Margin Scheme

    There needs to be an option to satisfy the VAT Margin Scheme in the UK. The scheme allows businesses to calculate VAT on the profit only of second hand goods. The only fix at the moment is to extract the incorrect data from RS and manually amend the details. It means that you can't get real time profits in RS. Would make life so much easier if this option existed.

    32 votes
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  7. Integration with NetSuite invoicing

    I would like to suggest an integration with NetSuite invoicing.

    23 votes
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  8. Reoccurring invoices page (gross and net total)

    Love how you show how many reoccurring invoices we have at the bottom and an estimated total. However could you make this a bit more granular?

    IE:
    Gross total: Gross amount of money made on these invoices overall.
    Net total: Net amount of money made on these invoices minus cost of goods.
    Total cost of goods: Self explanatory.

    1 vote
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  9. Setup to allow discounts to be added by product group to a customer group. Eg laptops cost+5% to all customers set as reseller.

    We need options to add doscounts by group and product range. Both rrp less % and cost plus.
    This is a must.

    0 votes
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  10. CSV file export

    Export drop-down custom fields using the field description and not the database record value e.g. Categories:7600 should rather be Categories:Category Description.

    1 vote
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  11. Estimates - More detail line templates

    It would be nice if you can add more detail line templates. According to this article,

    http://feedback.repairshopr.com/knowledgebase/articles/741219-customizing-invoice-template-for-non-us-users

    you have 4 templates.

    Our estimates are always Tax Incl and it would be great if you can add another template as follows:

    Item | Description | Quantity | Ammount Incl | Line Total Incl

    Would this be possible? If my request is not clear enough, please let me know.

    1 vote
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  12. Contact form and response system

    One thing this system is lacking is a contact form (name, address, email, short message) with a response system that's built into the leads module. I may not want to turn the lead into a customer as yet but will need to answer their questions back and forth within the repairshopr system first. Those conversations are logged and tracked so I can see the threads. Then when he is indeed "qualified" as a lead to become a potential customer, they can be changed into a ticket or a customer creation within the system. Those previous conversations are then transferred into…

    1 vote
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  13. Improve Supply Chain Features - Calculate Desired Stock Level and Reorder Levels

    This playlist will enlighten you on supply chain management. https://www.youtube.com/playlist?list=PLzxiTolMU91ViHWtxhfQxZkH3ZWDEGecp

    As I understand RepairShopr is trying to be more attractive to Wholesalers. There are several things wholesalers would love to see in RepairShopr.

    New section in Admin - Supply Chain Management
    This would be a calculation of caring costs of inventory on an approximate basis. This would be a basic calculator, working out the total valuation of their inventory (at cost), and would provide input for cost of finance (as a percent), electricity, insurance, and the RMA data from breakages.

    In items we would have two bits of data, one…

    6 votes
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  14. Vendor-facing vs Customer-facing Item Description

    I would also like to see the inventory/SKU system tweaked a bit. Let's say I have an inventory item of "Tempered Glass Screen Protectors, iPhone 7" but I'm purchasing product from different vendors who have different SKUs and item descriptions. I would like the ability to put my distributor's SKU and description in the existing SKU section, but have my own inventory description of it. That way, when I create vendor POs the descriptions are appropriate to each vendor, and when customers buy the product from me I can have my own description/verbiage for that item.

    1 vote
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  15. Purchased vs Customer-Facing Inventory

    In the inventory module, I would like to see a means of distinguishing between tare quantity and item quantity. For exampke, let's say I order and maintain a supply of screen protectors for my repair service. I purchase them in packs of ten, but I sell them individually to my customers. Right now I have to maintain two separate inventory items -- one for the ten-packs that I buy from my supplier, and one for the individual items that I sell to my customers -- and there's no way to connect the two or otherwise have them relate to one…

    1 vote
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  16. POS closing one day carry over float suggestion

    When we close the POS we count up the physical money in the till. When we open the till it would be a good idea to show the last units from when it was closed. This could be adjusted or checked and noted if changed. This would help many business know if money is being taken between closing and opening for new till sessions.

    Thank you.

    9 votes
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  17. Report schedule time to match country location

    I'm currently waiting for our first end of month reports and its obviously become apparent that they will only trigger and run when its the 1st of the month on the west coast of US some 8 hours behind. Also i know your servers are likely overloaded with reports all landing/running at the same time.

    So would it make more sense for both us the clients and to spread your server load if the reports were running based on the registered country/time zone? This would help you massively for load issues and improve delivery time for your clients. Win win?

    5 votes
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  18. Automate Ordering / Replenishment

    It would be really cool to be able to automate the ordering so that without even looking inventory will arrive at your door subject to some specific parameters. This will improve revenues by reducing out of stocks. It will also save having to have staff do this simple routine task.

    I suggest that you build in an automated ordering module that can be switched on of off for each vendor. This would then allow some parameters that can be set like frequency, minimum values, standard freight charges, and if items have been out of stock, set maximum number of weeks…

    6 votes
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  19. Deny - Estimates (While in DRAFT | PRIVATE)

    Drafting estimates, has been godsend! Thank you... Still hoping that eventually we'll get that setting to be a default.

    However; another feature requested based off that one, would be having ESTIMATES 'while' in DRAFT - MODE, still be able to be Denied.

    We create a lot of estimates for clients, small-medium-high, depending on the scenario. However, we'd still like to KEEP and estimate in a clients portal, private (eg DRAFT), but w/ a Denied Status. Right now, we have to PUBLISH the estimate, then DENY it.

    Which leaves the estimate open for the client to see it in their portal.

    1 vote
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  20. Sales Tax Report with Accrual instead of Cash

    I would like to see a version of the Sales Tax Report that is for Accrual based accounting. The reason is that cash accounting for the IT industry is not legal in Canada (and probably many other countries). The report would function the same as the current Sales Tax report it would just show invoices that are dated within the timeframe whether or not they are paid. Thank you.

    2 votes
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