General
3763 results found
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Make Cost reflect refurbishing cost(s)
Our company is grateful for the refurb addition that has been made to the RepairShopr system. We use the system to prep broken devices for sale. These items are bought from a Vendor like other inventory items and then are refurbished and prepared to be sold. The problem we are facing is that there is no way to produce a report or .CSV or any kind of documentation that reflects the true cost of the Item after the refurb.
We have thought of two ways to overcome the problem but there are certainly ways to improve this system.
Our work…
9 votes -
Allow integration with PC-Doctor Service Center Remote
Allow integration with PC-Doctor Service Center Remote. This set of tools allows you to run a whole battery of remote hardware diagnostics. The session initiation already requests (but not require) a ticket number along with other pertinent information. This information could be plugged in automatically when launched from an integrated RepairShopr ticket. This integration could really streamline the use of both applications.
More Information:
http://www.pcdremote.com
http://www.pcdservicecenter.comPress Release:
http://www.pc-doctor.com/company/pr-articles/123-pc-doctor-introduces-cloud-based-remote-diagnostics-tool-for-service-technicians14 votes -
Stock Take - A more efficient way to do it
We use a hand held barcode scanner with storage capacity to do stocktakes. For example I can walk around the store scan items and counts into the device, then upload the count, when I the count is complete.
Would you be able to provide this feature in Repair Shopr as this would dramatically reduce the time and effort required to do a stock take.
4 votes -
Integrate with BeetsTech for parts
BeetsTech ( https://beetstech.com/store/apple-part ) has become one of our favorite places to get parts for Apple products repairs. iFixit is awesome too, but they are frequently out of stock. The greater availability of high quality parts has been a welcome addition to our stable of suppliers, and being able to do PO's or inventory integration from RepairShopr would save us a huge amount of time.
54 votes -
Show method of payment on Invoice List
I spend a lot of time in the Invoice List reconciling "Paid" vs "Took Payment". I am having to click into the reference number often to see how the customer paid so I can back check it. Thanks much. :)
1 vote -
Inventory custom search needed
Hello,
It would be nice to be able to do custom inventory search, where we can exclude terms or search for a specific item. For example, If I am searching for iPhone 6 but not 6s, it would be very efficient to do -6s so the search will only show iPhone 6 but not 6s.
Hopefully, this will be implemented soon.Thank you Repair shopr team for the great work,
1 vote -
Edit template tags
Currently, there is no way to attach an image to the {{paywithcreditcard}} tag. I would like to match up the {{paywith_paypal}} tag with the credit tag, but plain text does not look good in an otherwise well formatted document. It would be nice if there was an easy way to edit all tags and specify the default image and default text.
2 votes -
Make Assets required! add an option that i can make my tech enter an asset
I need to require my techs to enter assets. Need an option to make it required to enter an asset
10 votes -
Addition to Estimate Net Margin update on 8/11/17
Glad we added net margin to the estimate but few quick fixes are requested.
1.) Can we add Margin Percent to the line or an additional line for it? Have percentage points on system we try to hit and the math is easy but annoying to do every time.
2.) Have a 2nd option to allow for a button you have to click to show the net profit or net margin, Our screens are view able as we go over each part with the customer, so they can see everything we see. Need to be able to hide it.
1 vote -
Dashboard / Screensaver for RS
How about making the main screen time out and revert to a live dashboard that refreshes say every minute. Then when a tech/user goes to login to RS it allows that screen to be bypassed and returns to normal. Then times out after a period of time.
0 votes -
Inactive Contracts
I would love the ability to make contracts inactive so that we can filter them without having to delete old contracts and therefore losing that customer history.
8 votes -
Different disclaimers depending on issue types required
Currently I can only see a way to have one disclaimer. Now thats ok if you only perform one type of repair but with phones, tablets,laptops, desktops and so on each can require a different disclaimer depending on the issue type and you can just have one really long disclaimer covering everything.
Could we not have a different disclaimer for each issue type?
This would make it so much better.5 votes -
make report showing all inventory used for a period.
Example
Report = LCD category
Date period = date period
List of all item changes for the period
Sold, used in refurb, quantity changed manually, Broken, RMAThis would give us a real picture of inventory movement.
Currently, If a LCD is used in a refurb quantity is show changed but harder to follow.
It would be nice to have a checkpoint report to show where high move items are going and making sure stock quantities are kept in budgets.6 votes -
Add product description to both the Purchases and Sales - Xero integration
At present when creating a product in RepairShopr it creates the the product in Xero, however it only adds the desription to the Sales section not the purchases section.
When entering the purchase bill into Xero and adding the product as a line item in Xero there is no description.
Many thanks1 vote -
Sort by ticket creator
I would like to be able to search and sort tickets by the creator. In our business, creators need to be able to track their tickets and it could be attached to different techs.
4 votes -
Add option to attach ticket when emailing invoice under invoice detail
When you are emailing the invoice under the invoice detail page, you have the drop down to add more things into the email, but no way to add them. A nice place to put this would be righ there. Add a option to email whatever else is linked under this invoice such as the ticket and all it's details, estimate, etc. That way it can all be sent in one email vs two.
0 votes -
SMS
It would be convenient to be able to respond to SMS messages from the leads screen.
4 votes -
Update invoices and make appointment all from the app.
I would like you be able to update my prices and quantity all from the app. Also It would be so convenient to be able to make appointment. Being able to update the quantity on the estimate or invoices.
1 vote -
Enter purchase orders ex tax
Most of my supplier invoices come though with line items being ex tax. RS purchase orders only allow for Inc tax unit costs to be entered, meaning I'm out with the calculator for every line item.
Same is true when creating a new item, it would be good to have an ex tax cost feild that operates just like the ex tax sales price on the item.
10 votes -
Add "Open in new tab" and "Open in new window" right click options to Search All The Things
Please. I'm begging you. It seriously messes with my workflow not to have these options available to the results from the Search All The Things box.
I don't know if it's because the search bar is somehow java based or is using some weird runtime that makes those options hard to implement, but I would really like to see them integrated into the right click context menu items.
8 votes
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