Skip to content

General

← RepairShopr Help Center

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

3763 results found

  1. uploading compiled estimates that is linked in the ticket into the add/view charges area

    uploading compiled estimate that are linked in the ticket, into the add/view charges area, this way the parts, repair comments and labor charges do not have to be re-entered, and once uploaded, be able to edit those.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Auto-Focus to the first serial number field.

    I would like to see the first Serial Number field auto-focused after clicking on the Manage Serials button for an item on a purchase order. This would make checking in serialized items go by much quicker.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Timed public notes, so that we can notify customers at a specific time. (ex: Schedule a public note to be posted "Tomorrow at 9AM."

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Change Watchman Monitoring on customer portal

    For watchman monitoring customer portal is it possible to get that renamed to “Monitoring” or “Company Name Monitoring”

    The reason is because giving out Watchman Monitoring gives out our secret and of course for Watchman we can rebrand it to a company name. If a customer sees Watchman and searches it they can buy the services themselves.

    I believe it would be best to rename it to monitoring or company monitoring.

    Thank you

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Develop a custom report builder

    Creating a report builder that would allow us to generate reports using all data would be nice. Currently, I would like to run a report that shows how much labor is being consumed for a specific problem type, for a custom time range.
    I have added modified values to the problem types to allow me to see how much time is being charged for certain types of problems

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Enable automated comments upon Ticket Worksheet completion

    Essentially, whenever a worksheet is completed, I'd like to be able to have it automatically create a ticket comment using fields from the worksheet.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Stop auto subscribing techs to tickets when they leave a comment.

    Let them choose when they want to subscribe. The video on feature Friday made it seem like technicians could choose to subscribe by clicking actions and then hitting subscribe. But in reality the system subscribes them automatically to any ticket they leave a note on.

    This means that we now have to leave a comment, refresh the page, click actions, then unsubscribe, as additional steps to leaving a note on a ticket we just want to chime in on.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    6 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    started  ·  Rajesh Agarwal responded

    Thanks for all the votes and comments here, we are going to change this to stop auto-subscribing when a comment is made. Should be able to get that change out any day now.

  8. Inventory pricing monitor

    Can you make a Pricing monitor to send an email or make a report for each item that fits in a certain threshold of pricing.
    So, If you add an item to PO and We have a Price point at 100% from cost. then next time we add it the purchase price had gone up and it is RRP is now only 25% above cost, then we get a notification.
    Or we can make a report to find all inventory items a certain percent RRP from Cost.

    I would like it in either direction so possible RRP price reductions as…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. add an option to search for tickets/invoices with "Created By" user.

    When going through unresolved invoices and tickets, it would be super helpful to have the ability to see all invoices/tickets created by a specific user.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Send customer returns to refurb module

    I would like to be able to take a product returned by a customer (not purchased from customer-a return recorded on an invoice and credit issued or refunded) and to fix aka"refurb" the product and offer for sale again.

    Currently I can find no way to send it to the refurb module to record work done on it before putting back into inventory. It seems my only options are to return it to inventory or send back to vendor?

    In reality - we do rentals and this would be for our returned rentals before putting back into rental inventory.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Ability to re-order my list of automations

    I would like to be able to re-order my list of ticket automations.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Integrate into Wave accounting solutions?

    The API is available!! https://developer.waveapps.com/hc/en-us

    All of my companies have swapped to wave over other solutions like QB because it just makes sense. Any chance for Repairshoprr support?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Invoicing Serialized Items without selecting serial number

    For some of our jobs we require 100% down payment upfront. We are having trouble invoicing out as the serialized items require a selection before the price shows up on the inventory. I understand the backorder feature works for items not in stock, however we might have some of the item in stock and have to select one before taking payment.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Bundles on Tickets that ADJUST inventory of items in bundle

    Currently when we add bundles to tickets it keeps inventory levels the same. Not until we invoice the ticket can we see what our true inventory level is or what serialized inventory we still have left to commit to a ticket.

    Right now -I can add a bundle to a ticket but cannot let anyone else building tickets know that I am using up an instance of a product - unless I create an invoice. So as it stands it does not make sense for anyone to use bundles for tickets - to only use them for invoices.

    Bundling items…

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Add Warranty Template to Bulk Inventory Edit

    Every now and then a manufacturer changes their warranty length. We currently have to go through hundreds of items to apply the new warranty length as a template. It would be way easier if one could simply change the selected warranty template as a bulk item.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. christian@kevinscomputerservice.com

    Bundled inventory items removed from inventory when the bundle is added to ticket charges.

    Right now any bundled inventory item on a ticket charge does not get removed from inventory until its invoiced.

    When an item in inventory is added to a ticket (w/o bundle) its pulled from inventory that moment.

    This will help when doing inventory counts,

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. New Email template

    A email template specifically for when a customer submits a ticket on the embedded website widget

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Set appointments on the road with the RepairShopr Mobile App

    The ability to set an appointment on the RepairShopr app should be integrated. It is a little frustrating having to leave the app and login to the website on my mobile phone to be able to set appointments.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Due Date according to Business Hours

    Since we have now the new feauture Business Hours, just enable to have Due Dates according to Weekly Closing Days and Holidays

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. estava a tentar abrir um bilhete novo e na altura de criar nao fez porque pediu obrigatoriamente a localizacao

    no entanto o campo de localizacao nao aparece em aberto como posso resolver este caso

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 28 30 32 … 188 189
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)