General
3762 results found
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Singable appointment tickets
It would be great if we can in-take style form/job sheet that customers can sign (in an mobile device) while at appointments to confirm that work had been completed.
3 votes -
Item Sales History
I think it would be a good idea to put an items sales history in the product description page. That way you can easily track what invoices an item was sold on. This would help in finding quantity errors as well as general inquires as to who parts were sold to.
A report would also be very nice.5 votes -
option to change the default display on ticket screen
in ticket search at the top it hides resolved by default but it would be good if we could change the default, so i can set all my repair complete jobs to 'complete awaiting pickup' but their not resolved, cos i want to still track what repairs i actually have still in the shop, incase things get stoled or we get robbed. Cos if all my complete and picked up jobs are marked as resolved, i have no idea of whats actually left the shop yet.
2 votes -
in ticket automations you can setup automatic actions etc. It would be good with invoices if you could get it to automatically email the inv
It would be good with invoices if you could get it to automatically email the invoice and payment receipt to the customer once its paid. so i dont have to select email each time, im sure its only a simple toggle switch you could add to invoice preferences.
1 vote -
Adding an Asset to a Ticket created thru the Customer Portal
Give customers the ability to select an asset when they create a ticket through the customer portal
11 votes -
Integrate Warranty Life
RepairQ currently integrates this company into there system. We are partnering with them as a repair center and would be a great benefit if we could do the same with Repairshopr
12 votes -
Prepay Hours auto mark invoice as Paid
When a client has prepaid hours and an invoice is made, and the balance of the new invoice is $0.00 due to prepaid hours, auto mark the invoice as Paid instead of leaving it open.
18 votes -
Take deposits on ticket creation page
The opoption to take a deposit needs to be front and center (ticket creation.)
2 votes -
Alphabetize issue types
Please add feature to auto alphabetize issue types. Thank you
1 vote -
Message Center - Unified inbox for customer replies and messages
Message Center - Unified inbox for customer replies and messages
A on-stop-shop place to see all customer correspondence or replies would assist in quicker feedback to customers.
Some messages and replies from customers get missed in the emails as at times the inbox at times is overwhelmed with notifications.
It would be nice to cut through the notifications and just look at customer correspondence.
Take it one step further and being able to reply to these messages in the message center would be amazing.
Thanks for the great software!
7 votes -
New appointment feature
Please look into adding a feature where I can schedule a meeting appointment with several individuals from a single client organization. Maybe a drop down that shows my client organizations and another drop down where I can select the names of the client meeting attendees. This would also allow the attendees to add the appointment to their calendars. Thank you!
1 vote -
Ability to add manually added item to inventory at time of creation
many pos systems offer this feature as time saver. Instead of having to perform inventory operation twice; a rough draft of the inventory item can be optionally created from the point of manual add at the invoice/register level. This would obviously need to be limited by role so that only an authorized employee can opt to add to inventory.
creating this feature saves time and becomes a huge productivity booster. One key boost in productivity is more accurate inventory as it removes the Ill do it later, after which, later never comes.
Additionally, this can be made even more versatile…
1 vote -
GST on purchase order
It would be great if we could add GST onto our purchase orders.
12 votes -
How can I run a report of assets that have a date driven custom Field?
How can I run a report of assets that have a date driven custom Field?
I track all assets that have batteries and the batteries need to be replaced every two (2) years. How can I get a list of expiring batteries?4 votes -
Create new customer contact while creating new ticket
I was just creating a new ticket for a specific contact at the customer's office. This person isn't on the customer's list of contacts, so I find myself either having to cancel the new ticket to edit the customer, or create the ticket and then add the contact and update ticket later (and the contact won't get the 'New Ticket' email)
Would be nice to type a name even if it isn't in drop down list and get prompt to add contact if needed.
23 votes -
Inventory In-Stock Labels - Per Location
When printing the in-stock labels from inventory, we need to be able to print only the labels for a particular location.
4 votes -
Item Cost & Retail - Enter Both via PO & Stays with Item Serial
When we create a PO for phone screens, our cost can be up or down depending on the day. We need to be able to edit our cost & the retail & wholesale costs from the P.O. screen, and have the item pricing carry specifically to that item's serial number.
2 votes -
Export "my RepairShopr" with shop settings
I am using the demo for a while now and decided the platform is ideal for my shop's workflow. In the past days I've made several customizations, modifications and new worksheets, templates and so forth.
It would be good to have a way to backup only the custom settings, configuration and templates without the need for a full backup.
3 votes -
add leads manually
Add an "add new lead" button
- we would use this for customers that have called, but not worth fully adding to the customer database
Currently we are emailing them in, which works, but its weird.37 votes -
Day of the week in Comments
Currently the header to comments made look like this:
Comment Made At: 15 October, 2016 13:04If the day of the week could be added, would be super handy for finding out-of-normal-hours for billing
3 votes
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