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  1. 4 votes
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    3 comments  ·  General  ·  Admin →
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  2. 6 votes
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    2 comments  ·  General  ·  Admin →
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    Ray commented  · 

    I added more votes to this. It really consumes man hours having to put a value in every selection for it to print on a paper ticket. Also check boxed are useless because they will only show up on a paper ticket if you check them.

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    Ray commented  · 

    This would also solve the problem of going threw every question and adding a value so it prints the question when you print work sheets for printed manual worksheet. It currently only prints headers and categories unless you select a value. Must have feature. Super waste of time.

  3. 12 votes
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    6 comments  ·  General  ·  Admin →
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    Ray supported this idea  · 
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    Ray commented  · 

    Extra decimals are needed across the board. Discounts, Inventory/product cost& Inventory/product pricing. Very time consuming to receive 100 items that are $0.232 cents. Have to receive some at 1 cost and others at another to make things jive. Nearly impossible to do a partial percentage discount unless you do the math yourself. This is a must!

  4. 15 votes
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    under review  ·  6 comments  ·  General  ·  Admin →
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    Ray supported this idea  · 
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    Ray commented  · 

    Big problem for me too. POs take 100 times longer. Only work around Ive come up with is is to split it to 2 lines and receive it as different costs and mess with quantities until you figure out the magic #.

  5. 9 votes
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    1 comment  ·  General  ·  Admin →
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    Ray commented  · 

    History Tracking per asset is a must. I use assets as vehicles for fleets. Serial number being the vin. The ticket log is almost useless and is absolutely useless when viewing mobile. Needs to be set up like the search when you go to invoices, also add something like purchase history like you have under customer. This would say sssooooo much time when looking back to see when things were serviced.

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  6. 68 votes
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    21 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?

    Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?

    It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.

    Keep voting and commenting..

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    Ray commented  · 

    First off I did not read all the comments but I am sure I agree with most of them. This is another place that needs some improvement.
    -Use of color fonts
    -Bold and underline
    -HTML edited canned responses
    -Emojis would be fun.
    -# hashtags labels

  7. 10 votes
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    4 comments  ·  General  ·  Admin →
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    Ray commented  · 

    Definitely need more easy of cloning withing a worksheet. I made a post similar to this too!.

  8. 7 votes
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    4 comments  ·  General  ·  Admin →
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    Ray commented  · 

    Another post for sorting worksheets!!!

  9. 1 vote
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    1 comment  ·  General  ·  Admin →
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    Ray commented  · 

    You work from top to bottom on the app then have to scroll back to the top to finalize.

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  10. 1 vote
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    1 comment  ·  General  ·  Admin →
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    Ray commented  · 

    Another post for worksheet sort!

  11. 2 votes
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    Ray supported this idea  · 
  12. 20 votes
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    6 comments  ·  General  ·  Admin →
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    Ray commented  · 

    There are lots of topics on this. Add up the vote. Look at worksheet sorts too. Its all the same. Worksheets are due for a big improvement. Very easy and customizable but very time consuming, has lots of quirks and could be improved a lot.

  13. 2 votes
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    1 comment  ·  General  ·  Admin →
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    Ray commented  · 

    Love this idea! Green, Yellow, Red. Pass, Needs Attention, Fail

    Ray supported this idea  · 
  14. 1 vote
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    Ray shared this idea  · 
  15. 18 votes
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    4 comments  ·  General  ·  Admin →
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    Ray supported this idea  · 
  16. 1 vote
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    Ray shared this idea  · 
  17. 9 votes
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    1 comment  ·  General  ·  Admin →
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    Ray shared this idea  · 
  18. 1 vote
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    Ray shared this idea  · 
  19. 6 votes
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    2 comments  ·  General  ·  Admin →
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    Ray commented  · 

    Agreed! Needed for auto industry as well.

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  20. 8 votes
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    1 comment  ·  General  ·  Admin →
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    Ray commented  · 

    Exactly what I have been looking for. An Item list for multiple items. I would also like to see a vendor option.

    Ray supported this idea  · 
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