JC BIGGS
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16 votes
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JC BIGGS
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This is exactly what I need as well
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1 vote
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JC BIGGS
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I agree with this. Also, we need the ability to type in the issue. Not all customers are able to use the portal to see the linked ticket. Manually typing the issue into the ticket would suffice.
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3 votes
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18 votes
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1 vote
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I cant say I fully understand your suggestion, but I do whole heartedly agree with improving the connection between POs and Tickets. Dan, Could you ellaborate on the Parts vs inventory situ? our company requires a PO for every thing we order, so I have completely ignored the parts module at this point. Which makes it a real Pain managing inventory as EVERYTHING goes into inventory. Is there a better way to do this?