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Parts orders link to Purchase order ?

I'm new to the system - am I missing something ? Do I really have to create a part order on the ticket and then go to another tab and create a purchase order to the vendor using copy and paste ? our previous software has this all in one flow - you create the ticket, work out what part you require and send that info straight to the vendor on email. The ticket number was linked all the way through, so that when the parts arrived, the ticket number automatically came up. Can someone please help ?

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janekidney shared this idea  ·   ·  Report…  ·  Admin →
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  • Darryl commented  ·   ·  Report

    Was there a resolution to this??

  • Support - Bentech Computers commented  ·   ·  Report

    From what I can see, there is no option to link a Parts order to a Purchase Order. This feature is a must i think.

    Parts orders are great as they dont add inventory for one off items or parts.

    But we need to create purchase orders to order the items from our suppliers. Which then require us to create an inventory item, a one time item and then its disabled.

    this is a double up of work.

    I would love to see the option to add parts to a purchase order

  • Will Denny commented  ·   ·  Report

    I am also new to the system and it seems really odd to me that you can't raise a purchase order from a ticket and have it linked to that ticket. Parts orders seem like an unnecessary step altogether, but if they are going to be in the flow to then additionally have to raise a PO, which is not even linked to the part order, is a time waster.
    Not only should the ticket number or part order be linked to the PO so you know what job the part was for when it comes in, but when linked to a ticket the cost from the PO should automatically transfer to the ticket as well so it does not miss being added to the invoice.

  • DARREN commented  ·   ·  Report

    any answers to this ideally i need to order everything on a p/o .
    if you go part order from ticket its very easy to do but there is no p/o raised and i cant seem to figure out how to order a part in the ticket that then creates a p/o.

  • Chad Smith commented  ·   ·  Report

    Interested in if you got a response to this as I am having similar questions.

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