General
3762 results found
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Allow for customization of ticket priorities.
Allow for customization of ticket priorities.
8 votes -
Logistic documents valuation by date and location ( inventory transfer valuation )
Report which will showing total valuation of transferred inventory between locations by date and location.
Date Period ( Month.Year )
Location A --- > Location B
Total value of transferred inventory = xxxxx $ ( net value )Date Period ( Month.Year )
Location B --- > Location A
Total value of transferred inventory = xxxxx $ ( net value )etc... Also it will be good to finally implement printable format of inventory transfer documents which can be save as PDF then print or send by email.
4 votes -
Splitting Purchase Orders
First forgive me if this has been suggested somewhere else, but it gets rather daunting searching all of these even with the search function.
I when I place orders with some of my distributors I will not always receive a whole purchase order in one shot. Most of my orders will have to be $1000 to get free shipping.
With that being said if I have 20 line items on one purchase order my vendor will usually break that up into 4 or 5 invoices. All being shipped from different warehouses and being billed separate. So in repairshopr I have…22 votesI like it – I adjusted the wording slightly, hope that is ok
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Allow Labor to be Billed Hourly and Flat-Rate
In our shop we have different methods of billing. We charge a specific flat-rate fee for in-shop services. We charge hourly for all business clients and on-site services. It would be nice to distinguish that in the inventory labor item, so when my technicians log their time, the flat-rate items ignore the time field.
7 votes -
Integrate Outlook Contacts
If we could get Outlook Contact integration I would be extremely happy. When we add a new Customer in RepairShopr, it syncs to O365 and adds a new contact. If you could even Sync notes I would probably wet myself.
27 votes -
Enable entering an estimate or invoice line item as a tax exclusive value.
Most suppliers in the UK will quote an ex tax amount so at the moment I have to work out the tax Inc price before entering it into repairshopr which really isn't helping efficiency. It would be great if you could enter a tax exclusive value and have repairshopr workout the tax.
15 votes -
Add bundles to WooCommerce
We would like to have the bundles could also sync with WooCommerce. Right now it's only the commodities are being synced to WooCommerce.
It will make it easier and sell more products!
25 votes -
Disable progress tracker for the customer portal side
Currently you can disable progress tracker for the internal team, but it still displays in the customer portal. Would be great if it disabled in customer portal as well.
Thank you!
2 votes -
Decimal places on QTY in invoice
Qty on invoice should allow for more decimal places than 2. If I want to charge a rate of $60 per hour but only want 1/3 of an hour it comes to $19.80 instead of $20 because it only allows for 2 decimal places. If I try to add a 3rd it reverts back to 2. A little more granularity would be great so we don't have to change the RATE to get the totals correct.
Thanks
6 votes -
Profit & Loss Report - Report On Accrual Instead Of Cash
Here in Australia we have two forms of reporting both our BAS and our Tax for EOFY. Cash and Accrual basis. Cash basis means that as a business I do not report receiving an income until i have actually received payment for an invoice. Accrual basis means that i must report income as soon as the invoice has been generated regardless of if i have been paid or not.
For my business we are Accrual basis and using Xero for our accounting platform. Invoices are generated in RS and synced directly to our Xero. Because I report accruals as soon…
12 votes -
Be able to select comma as seperator
It would mean the world to us, if we could use comma as separator. So we can write 1.000,00 kr. which i think would be the normal way for all who uses the metric system for measurement.
Also if you could localize the months, so we can make beautyfull single language invoices, estimates and so on :-) Right now months is spelled in English, the rest of the templates ans so, is translated or possible to translate.
Carsten, Denmark
10 votes -
Customer Credit on Customer Detail Page
The Customer Detail page needs to have a quick and easy way to see a customer credit balance just like open balance. That would be very helpful.
10 votes -
Inventory Locations
When adding items to inventory, I notice there is an input box for "Physical Location". That works if the item is always in that same physical location, but when you have stock in multiple places, it can be more time consuming to check to see where it says the location is, and update everything manually. There should be a way to manually create locations in the system and tie items to that location. For example, there are 2 racks in the backroom, each rack has 6 shelves, and each shelf has 5 boxes for product, where each rack, each shelf,…
11 votes -
Modifiers to labor pricing
I'd love to just have a single "Labor" line item that I can use modifiers (Contracts?) in a more advanced way.
Define business hours. M-F 8a-5p.
Labor = $100 during business hours.
Maybe I want to charge 2x labor after hours.
Maybe I want to give a client a 10% discount on all labor for being in a support agreement.
Maybe I want to offer a flat fee to certain clients, regardless of how much (or little) time is spent.The options could be endless. I'm thinking it would be great to add a second drop-down to the time entry…
1 vote -
Customer Data Sheet/Worksheet
Would it be possible to take the ability used to create ticket worksheets and have similar under the customer section so we can have worksheets attached to clients and not just tickets. Thinking this would be more for information or configuration purposes. Could create a customer info sheet for example for an equipment setup, network setup or software setup and input things like IP address, credentials, License keys, vendor info, etc.
18 votes -
Discount on an Invoice - Show Original Price
It would be very nice show the original amount of the invoice, the discount amount, and the new total on the invoice. Currently, I am only showing the discount / Item cost / line item. That is nice, but it does not show how much the discount is!
On hourly items (4 hours @ $90/hr; it only shows the $90.00 discounted 100% to $0.00. It does not show the total discount was $360!!).
Any way to add this feature?
8 votes -
Allow employees to print thier own timesheet so they can sign them and submit from any location. This should be only for an admin.
Is there a way for employees to print off there timesheet at the end of the week? I hoping to implement a system that has the employee print there time-sheet and the end of the week and sign it. What is best process to have the employee view and print their own time sheet and submit the printed copy without an admin doing it?
2 votes -
Call log in tickets
I'd like to see a call log option inside of the tickets area. The call log has saved our bacon several times but as far as I know, we can only see it inside of "Customers." It would save our techs a step if they are inside of the ticket already (calling on a diag or update or something) to just be able to do it from there.
11 votesWe are going to put ticket comments in the communication log, hopefully that helps this one. Let us know if you really want the new manual log entry after this..
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Next Warranty certificate num
The Next Warranty Certificate Number doesn't make sense. If the limit is set to 100000 and you have multiple Warranty Templates and set the next certificate number eventually these numbers will collide. For example, if you have a 30 Day Warranty and set it to 1 and a 1 Year and set it to 50000 eventually the 30 Day Warranty Certificate Num is going to reach 50000. Then what? You should be able to prefix each Certificate with a letter maybe.
1 vote -
Allow the creation of a new customer when making an appointment
I like the new appointment features, but there is one thing missing.
If it's a new customer and they call on the phone, it would be nice to put in their information when creating the appointment, Name, Email, Phone # so that it would show on my calendar and also send them the appointment with instructions. I know I could set them up as a customer first then create the appointment but to do it all in one flow would be better.
3 votes
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