General
3763 results found
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Enhance the refund function to refund a custom amount or deduct a restocking fee when returning an item to stock
When processing a refund, I need the capability to be able to return an item to stock, while at the same time refund the customer an amount less than the total amount of the item. Or alternatively, a field to be added to the refunds screen where I can select to charge either a fixed amount or percentage based amount for a restocking fee when the refund is performed.
30 votes -
Add CC surcharge item on e-mail "Pay by Credit Card" link
I use stripe, and think the "Pay by Credit Card" link is great - it all integrates and allows my customers to pay easily. However, I charge a surcharge for credit card, which basically means I'm out of pocket if my customer clicks this link to pay. In some instances, I know in advance whether they'll pay DD or whether they'll pay CC in which case I can add the charge manually - however, if they see the link and think "that's cool" - it costs me money!
19 votes -
SimpleHelp Integration
I have been using ScreenConnect integrated into RepairShopr and it is nice. But I just found SimpleHelp going through the integrations for Watchman Monitoring and this looks amazing. Same great features (and more) as ScreenConnect but one time payment for more features!
Would love to see integration with this as I plan on switching in the next month.
15 votes -
Contract enahncement to show customer managed services value
It would be great if you could enter a discount percentage rather than just a dollar amount on contract. Then this can flow through like a discount and show the customer how much money they saved each month.
7 votes -
Add employee clock in/out powers to the AWESOME iOS app
The updates to the iOS app are fantastic! My one wish would be for a simple "clock in" or "clock out" button-- could be right on the home page. Sometimes techs go right to on-sites before opening a computer, so the ability to clock in on the move would be great!
16 votes -
Expand CSV Export for Inventory Purchase Orders
Add more CSV export functions for purchase orders, similar to SALES Reports - include period ranges and vendor list as options.
CSV export options would make it easier to integrate purchases into accounting software.
CSV Exports should include ALL collected data fields from the purchase orders such as UPC, description, Qty, Costs, Freight, PLUS the additional Vendor invoice which is currently not collected. See my suggestion to inventory receiving.
10 votes -
restocking fees
Ability to change amount when refunding. We charge a $40 or 10% whichever is greater as a restock fee to computers when they are returned. I dont see a way to be able to add that when doing a refund.
28 votes -
Reminder button within Ticket - Ticket Specific
Would be great to have a "reminders" button in ticket.
For example, we repair boards that need to dry overnight, if there were reminders we would get reminded later that we need to go back to that ticket for whatever reason.
Ticket Specific Reminders will help keep things organized when dealing with 15-20 different tickets in the same days.
5 votes -
Statement email with credit
It would be helpful to be able to send customers a statement when they have credit on their account. At the moment the option to email an account balance statement on the customer page disappears when there are no outstanding invoices but the customer has credit.
8 votes -
Prices
At the moment, I am only able to input prices in dollars and cents. However, we would like to have some prices, such as gas, in parts of cents. Right now the price is either rounded up or down to the nearest cent. Is it possible to have this feature added so as to adjust the price rate to accommodate parts of cents?
6 votes -
Allow for customization of ticket priorities.
Allow for customization of ticket priorities.
8 votes -
Logistic documents valuation by date and location ( inventory transfer valuation )
Report which will showing total valuation of transferred inventory between locations by date and location.
Date Period ( Month.Year )
Location A --- > Location B
Total value of transferred inventory = xxxxx $ ( net value )Date Period ( Month.Year )
Location B --- > Location A
Total value of transferred inventory = xxxxx $ ( net value )etc... Also it will be good to finally implement printable format of inventory transfer documents which can be save as PDF then print or send by email.
4 votes -
Splitting Purchase Orders
First forgive me if this has been suggested somewhere else, but it gets rather daunting searching all of these even with the search function.
I when I place orders with some of my distributors I will not always receive a whole purchase order in one shot. Most of my orders will have to be $1000 to get free shipping.
With that being said if I have 20 line items on one purchase order my vendor will usually break that up into 4 or 5 invoices. All being shipped from different warehouses and being billed separate. So in repairshopr I have…22 votesI like it – I adjusted the wording slightly, hope that is ok
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Allow Labor to be Billed Hourly and Flat-Rate
In our shop we have different methods of billing. We charge a specific flat-rate fee for in-shop services. We charge hourly for all business clients and on-site services. It would be nice to distinguish that in the inventory labor item, so when my technicians log their time, the flat-rate items ignore the time field.
7 votes -
Integrate Outlook Contacts
If we could get Outlook Contact integration I would be extremely happy. When we add a new Customer in RepairShopr, it syncs to O365 and adds a new contact. If you could even Sync notes I would probably wet myself.
27 votes -
Enable entering an estimate or invoice line item as a tax exclusive value.
Most suppliers in the UK will quote an ex tax amount so at the moment I have to work out the tax Inc price before entering it into repairshopr which really isn't helping efficiency. It would be great if you could enter a tax exclusive value and have repairshopr workout the tax.
15 votes -
Add bundles to WooCommerce
We would like to have the bundles could also sync with WooCommerce. Right now it's only the commodities are being synced to WooCommerce.
It will make it easier and sell more products!
25 votes -
Disable progress tracker for the customer portal side
Currently you can disable progress tracker for the internal team, but it still displays in the customer portal. Would be great if it disabled in customer portal as well.
Thank you!
2 votes -
Decimal places on QTY in invoice
Qty on invoice should allow for more decimal places than 2. If I want to charge a rate of $60 per hour but only want 1/3 of an hour it comes to $19.80 instead of $20 because it only allows for 2 decimal places. If I try to add a 3rd it reverts back to 2. A little more granularity would be great so we don't have to change the RATE to get the totals correct.
Thanks
6 votes -
Profit & Loss Report - Report On Accrual Instead Of Cash
Here in Australia we have two forms of reporting both our BAS and our Tax for EOFY. Cash and Accrual basis. Cash basis means that as a business I do not report receiving an income until i have actually received payment for an invoice. Accrual basis means that i must report income as soon as the invoice has been generated regardless of if i have been paid or not.
For my business we are Accrual basis and using Xero for our accounting platform. Invoices are generated in RS and synced directly to our Xero. Because I report accruals as soon…
12 votes
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