Skip to content

General

← RepairShopr Help Center

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

3763 results found

  1. add a report for "Customers by Spend"

    In all of the reports one that might not be entirely necessary but could be nice, would be, "Customer(s) by Spend"

    meaning, compile a list showing all of our customers and in short dollar figures the associated revenue, expense and maybe even ticket/invoice count or when their account was created.

    it might not be the most important report, but, it could help MSP's or even residential break-fix guys assess who their best clients are by margin or by how high or low maintenance they are. Could help visualize in a way some of the clients who just might need to…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Parts orders dependant on estimate status

    Hello,
    It would be great if a non stocked spare part could be tagged to an estimate, and when the customer accepts this estimate, the spare part purchase order is created

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Recurring charges and one time charges

    Not sure if this has been brought up before but...the ability to separate one time charges and recurring charges on estimates would be great. That way when we set up long-term orders with one time fees, the customer gets a clear picture of what they are paying today, and on a monthly/annual basis. Also when its time to convert it to an invoice, the system being able to make the one time invoice and establish the recurring invoice would be great but...one step at a time I presume. The first part would be great at the moment/near future. Please fill…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Make the barcode field the default field in the Invoice screen

    ...just like in the POS window. Presently there is no default field - by making the barcode the default field a barcode scanner can be used to rapidly assemble a complicated invoice without having to constantly put the cursor into that field to activate it - it makes invoice creation much more time consuming than it needs to be.
    I don't think there's any downside to making this the default field either... though I may be corrected on this point...

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. incomm agent solutions api

    https://github.com/ynloultratech/qpay-api

    InComm Agent Solutions gives consumers yet another reason to come into your store. We are the industry leader in efficient payment processing solutions. By offering bill payment options for an ever-expanding roster of service providers, utilities and wireless carriers, you can stand out from your competition.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Mobile Top-up Integrations

    Grow your business with mobile airtime

    https://www.transfer-to.com/airtime#4

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Colored due dates on the ticket's page

    I love the color coded due dates on the active tickets window and think it would be great to see this system on the actual ticket's page as well (where the comments and the time tracker module is). So that when you see the due date on the ticket page, it gives you an indication of if the project is past due or not.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Change Home (Accounts) to Dashboard in page title

    When loading my account, it brings me to the home screen. But the home screen is titled "Accounts." I'd rather it be titled "Dashboard" or "Home" to make it easier to navigate and hold the place when multiple tabs are open.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Each Estimate it's own Red/Green Approval Color

    Please consider giving each estimate it's own red/green color.

    Right now, if one ticket has 3 estimates, and only 1 estimate is approved, it looks like all 3 estimates are approved, because the entire bar is green.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Beta Needs Multiple Estimates Listed on Ticket

    In the Beta version, estimates on a specific ticket show up as a bubble when the mouse cursor hovers over the word "linked", but you can't click on each individual estimate - it only clicks on one if you click the bubble.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Tickets "Grouped By" only sorting every 100 tickets

    Please change the Tickets window to sort "Grouped By" filtering for ALL TOTAL tickets, not just what is on the first page. For example, if there are 300 tickets in the system, and you Group By Priority, it doesn't show all High Priority first, it shows only for each individual page of 100 tickets.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. I would like to have the ability to use drag and drop to change the order they will appear for our technicians. And also would be nice to be

    Ticket status list.
    I would like to have the ability to use drag and drop to change the order they will appear for our technicians. And also would be nice to be able to remove the default ones.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Create the ability to merge invoices

    I would love the ability to merge multiple invoices from one ticket together, instead of sending the client a "crap load" of invoices for one job. This would be so gr8!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Ticket item to refurb

    It happens quite often that we book an item in for repair thatbfor one reason or another does not get repaired.it would be great if you could send the item from the ticket to the refurb module as there are a lot of time we have items donated or we purchase items that customers don’t want to repair and so this would be good.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Bulk invoice to csv

    Would be handy to be able to bulk export invoices to CSV

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Daily Open Ticket Email

    I would like an option to send out an email to all technicians with a list of all the tickets that are open in there name. plus at the bottom have a list of unassigned tickets.
    It could be a nice way to start the day.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Make a reporting feature to show number of items per invoice

    This would help to see how effective we are at upselling accessories. We have a goal of averaging 1.5 items per invoice, but it is currently too hard to track.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Add a Captua to Leads request

    We've been getting a ton of spam leads through the leads module. Could you please add the option to have a capture so that bots can't easily send us spam? Thanks!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Option to select a high contrast color scheme for the visually impared

    I think the title says it all and I'm gobsmacked that this is not in repairshopr

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Ability to transfer funds between two registers

    Currently, we have 3 registers in our system: 2 registers for our front checkout desks, and 1 "register" that is actually a lockbox. In the event that we have an excess of cash in the front register(s), we make a withdrawl from that register and then deposit it into the lockbox for safekeeping, this requires 2 separate transactions. From there, we either keep it in case we need it to put back in the register, or withdraw it again to deposit it into the bank.

    I would like to see a transfer button that allows a user to select which…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 86 88 90 … 188 189
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)