General
3762 results found
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Worksheet Table
Can we please get some sort of table for worksheets? For an example, I have a customer with a unit with 4 sensors. I basically have 6 data points (all the same question) that I need to answer 4 times. This makes for many multiple worksheets. If I could make a table with the same 6 questions, but provide a column for each of the 4 sensors to answer the question it would really help a lot in terms of visibility of the data to my customers.
3 votesCouldn’t you add questions like:
Question 1 (sensor 1):
Question 1 (sensor 2):etc?
Changing this for everyone doesn’t sound like an obvious correct thing to do.
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Map
Is there any way for the the customers on the map to be broken down over time and by store they were added by? For instance if I have a billboard installed in April I would to be able to check in June and see if my customers have increased in that area. Also if i have 1000 customers in my area but I have 2 stores I would love to see what area people are going to what stores.
3 votes -
Part orders "Now" button
I love how in Part orders, when you click on "received at" it gives a Now option that will automatically grab current time and date. Is there anyway we could have that added to the "Ordered At" in the same area?
3 votes -
Priorities on web-based ticket entry. We want to have the embedded form allow clients to select from the already existing priority flag.
Just having the option to add it to the form would be really helpful and since the priority flag already exists I would hope its an easy integration!
3 votes -
Ticket charges - profit
Thanks for adding the ticket total in the ticket detail area!
Could this could do the same cost/profit hover thing you can do in the total section of an invoice?
It would be nice to know what your making on the job as parts are added3 votes -
3 votes
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Icon Change for opened emailed invoices
In the invoice list there is a little closed envelope for invoices that had been sent. I suggest changing that to a little opened envelope when they have opened the invoice email so we can see from a glance the emails that have not been opened.
3 votes -
Integration with Rubberstamp.io
We started using Rubberstamp for purchase orders and just wanted to see if anyone else was using this platform and if we can see an integration with RepairShopr soon.
3 votes -
Calendar View:
Is there a way to adjust the calendar to show only 5 days in the week view (monday - friday)? In addition, when creating an appointment I would like to see the ability to click directly on the calendar to establish the day and time for the appointment. Also, the ability to turn on/off specific user calendars (i.e. At times, I only want to see 'tech 1')
3 votes -
changing invoice template main catergories
Please add ability to change the main categories of the template. Instead of name and description we would like ID and Description Since in our case the item and description are the same.
3 votes -
More Powerful Template Variables / Scripting
We need better variables for use in templates. For example, we have a custom url in place that makes use of the API and frames to integrate the RepairShopr user profile into our website.
An example URL for us is:
https://example.com/helpdesk/#my_profile/00000000000000000000000/indexor
https://example.com/helpdesk/#my_profile/v2/invoices/0000000
But there does not seem to be a way to integrate custom URLs into the templates in this manor.
3 votes -
Add Username and Password to get Images from Secure sources
When adding images to products, we want to be able to get images from a URL which requires a username/password for authentication.
3 votes -
Device Repair Widget for Mobile Browsing
Most of our customers go to our website on the mobile phone, and it is almost impossible to use the current Device Repair Widget on a Mobile Phone.
If you could make it mobile friendly that would rock. We would see a big uptick in Online Bookins.
3 votes -
integrate with Merchant Warrior
We need a good merchant integration for New Zealand and Merchant Warrior seems to be the only decent one around.
Any chance you can integrate with RepairShopr?3 votes -
Auto Document Generation (Word, PDF)
I would like to see system configuration that allows up-loadable, pre-designed documents to be auto-populated with customer information after a ticket has been processed. In another system, we have a process in place that allows us to press a single button that will populate the customer's RMA request info into a Word document (RMA #, serial #, issue reported, etc) that is then used as a packing list to put on the box they intend to return to us (with our shipping information). Additional desirable functionality would be for the system to generate an automatic email to the customer with…
3 votes -
New Parts Order Notification
When a technician places a parts order I would like for a little red number to appear on the parts order until the parts in the list have an ordered on date.
3 votes -
Notification trigger for PO delivered
Just add a trigger : "back ordered purchase order delivered" to update tickets owners that are affected by the delivery of regular inventory parts that were back ordered.
3 votes -
Change History on Tickets to show ticket name change.
I would like the Change History viewed by admins to show more information. Especially if the ticket name is changed.
3 votes -
Customisable mini database like vendors list
We have vendors which is brilliant for supplier info etc. But as a company, we also have information which we like to store handy, such as login info, partner logins, utility companies, other random useful info.
Bit like a knowledgebase/wiki but with better sorting. So you could create a LIST/DB called, PARTNERS and then create own fields, Partner Name, Contact, Web Url, Login name, password, etc. Then another for Website Logins, Utilities etc.
We currently have all ours listed under vendors, but then MS Partner, Intel Technology Provider, EON Energy etc are not great Vendors as such! :-)
3 votes -
Purchase Order Cloning to a different location
You can currently clone a PO however you cannot change the location of the cloned PO. We have a starting parts inventory for each location and being able to clone my existing purchase order to a new location would save a lot of time by not having to re-type it. Seems like it would be a simple change to implement
3 votes
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