General
3763 results found
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In new inventory items - admin settings only (spiff commission)
I think only the admin should be the one to add commission to a new inventory item. Techs can edit this feature. I spend too much time looking to see if they added anything new. or changed a commission structure.
4 votes -
Chat with other technicians within our company
The ability to chat with other technicians (RepairShopr users) in our company would be great.
4 votes -
Message of the Day
Can we add a "Message of the Day" function to repairshopr? This would be exactly like the Alert function that works when you go into the customers page, but instead come up at the beginning of each day when an employee logs on or clocks in. Or even allow for it to pop up at a specific time just like the "feature friday" pop ups.
4 votes -
Orderhive Integration (Inventory Management, Sales Channels)
Just started using RepairShopr and it's working great for us. Currently also setting up OrderHive which is an inventory management app, and will integrate this with Xero in place of our current Sage accounting software.
OrderHive allows many sources to all work together from one inventory location, so syncs up many cart applications for website sales, as well as sales channels (ebay, Amazon and so on) and then passes info back to accounting software (such as Xero).
It's ideal for any business that handles work over multiple channels, and currently we plan to just raise invoices manually in OrderHive and…
4 votes -
Add Asset searching/adding directly to ticket creation
My techs have trouble remembering to add assets, not to mention the fact that the pop-up window is clunky.
Is there any way this functionality can get added directly to the ticket creation page instead of a separate pop-out off of a button?
4 votes -
Inventory In-Stock Labels - Per Location
When printing the in-stock labels from inventory, we need to be able to print only the labels for a particular location.
4 votes -
How can I run a report of assets that have a date driven custom Field?
How can I run a report of assets that have a date driven custom Field?
I track all assets that have batteries and the batteries need to be replaced every two (2) years. How can I get a list of expiring batteries?4 votes -
Price printing label option
I would like to be able to remove the price field from the label. It would be nice at a global level to select this as on or off, Or at an individual inventory item level to select "print price"
I just don't want to reprint label as the price of my inventory changes
4 votes -
Add a current appointment to the Ticket list
When showing the ticket list, it would be very useful to have a column that shows a current appointment. When a ticket shows the status of scheduled, we would like to see when the appointment is.
4 votes -
Include all overdue invoices when sending an email
Right now a client can have $250 in multiple overdue invoices. However it sends the client the email showing they owe $250 but only attaches the invoice that triggered the overdue invoice email. For example the overdue invoice that triggered may be $50 of the $200.
The client is left confused as to why it says $250 is owed yet only an invoice for $50 was emailed.
When it sends a message to a client about overdue invoices, it should grab any additional invoices that are overdue and attach them as well to let the client know exactly why the…
4 votes -
QR Codes for Inventory
It would be convenient to have QR codes as an option for inventory labels. They are smaller and take up less room. Right now we have the barcodes on the side of the parts drawers because they are so big. So in order to scan an item, you have to pull the drawer out first. Not world ending, but it would definitely speed inventory counts up
4 votes -
Ability to export "Leads" - similar to the "Customer" email export function.....
Ability to export "Leads" - similar to the "Customer" email export function.....
4 votes -
parts order form
Parts Order Form:
The form would include all the information on the parts form with the addition of customer information, for requisition and physical recording purpose. Printable.4 votes -
Allow 'Inventory Valuation Summary' report to export to csv and PDF
Self explanatory.
4 votes -
Recurring invoice Payment
It would be extremely helpful and profitable to have an additional column called AutoPay with a yes or no for the recurring invoice screen. This will help us be proactive and narrow down who to contact to get credit card stored on file and reduce company time verifying recurring invoices. The AutoPay will be a yes for when we select their credit card during the recurring invoice creation or modification. No for email only and snailmail for envelope mailing.
4 votes -
Allow an option to choose between naming "Customers" or "Clients"
We call all of our clients "clients". Customers (to us) seems a little impersonal. Can we have the option to choose between naming the customer module "Customers" or "Clients"? I'm sure all the templates and modules that call for the customer name can be either duplicated or kept the same.
4 votes -
Make Custom Asset fields hide-able from pdf the same way as custom ticket fields
The {{assettable}} tag includes the 'Properties' column which basically collects all fields from a specific asset type.
Some custom fields are used for internal reasons and are not only meaningless to customers but can even disclose unnecessary information and clutter the table.
If those custom fields could be 'Hidden from PDF' - the same way it is possible for ticket custom fields, ti would be a simple way to customise the table without hard-coding an alternate {{assettable}}4 votes -
ability to change the item a serialized item is under such as ATT Phone to Unlocked Phone and ability to delete item completely not trashed
ability to change the item a serialized item is under such as ATT Phone to Unlocked Phone and ability to delete item completely not trashed
4 votes -
Allow Device book in through Customer Portal
When a customer put in an inquiry through the Portal, they should be able to directly book in a device. Otherwise, we have to manually copy all the device details to a ticket when they want to book the job in.
Also as a sub note, the customer portal should NOT attempt to autofill customer names. This will give the entire database of customers as a suggestion. This is a terrible idea. Currently, the only way to disable this, is to turn it off for all tickets. There should be a separate option for the customer portal to turn it…
4 votes -
Make Asset Type Editable
We'd like to be able to modify the assigned asset type after it has been created n case we need to reassign the asset type.
4 votes
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