When a customer put in an inquiry through the Portal, they should be able to directly book in a device. Otherwise, we have to manually copy all the device details to a ticket when they want to book the job in.

Also as a sub note, the customer portal should NOT attempt to autofill customer names. This will give the entire database of customers as a suggestion. This is a terrible idea. Currently, the only way to disable this, is to turn it off for all tickets. There should be a separate option for the customer portal to turn it off.