General
3762 results found
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Vin Explosion
How about adding vin explosion for autoshops. Even as a payable option, there many option for api's
4 votes -
Freeagent API integration for UK
I recently took some time out to look at Xero integration with RS and although it worked it did not allow me to reconcile Paypal automatically, Freeagent does this, but does not work with RS, so I was no better off.
There are a lot of people in the UK that use freeagent, I bet some are IT companies, I know this was refused in 2015 but i would like to raise the idea of API integration again, at present we have to manually reconcile all of our invoices when raised in RS a major pain.4 votes -
Set Different "Reorder At" and "Desired Stock Level" Defaults
Every time we add a new product (or worse, a new location) all of our inventory alerts go haywire. New products are set to default values of InStock(0), ReorderAt(2), and DesiredLevel(blank), which immediately throws up false alerts for inventory.
With adding a location, the new location sets those defaults to EVERY single product; meaning we have to go into every single product and update those values for each one. This is awful, and really needs a new set of "defaults" to make scaling simpler.
Can you please change the defaults for new products and locations to be InStock(0), ReorderAt(blank), and…
4 votes -
Here's a few things we'd like to see change
Customer Tab: ability to add a shipping address and tag for that address in the invoice template.
Invoice Template: a tag for the payment terms that is linked to the customer.
Ticket: customize priorities. Ticket Queues
Leads: We'd like to have the email reader be able to assign a ticket a status, or a queue in the future
Inventory: A place for Van inventory, just so that there's a spot to see that the store may not have it but its in one of our outgoing vans. Looked at (big Chain, but it's more involved then what we need)
4 votes -
Pending Ticket Charges on Tickets page
Would it be possible to display the Pending Ticket Charges report figure on the tickets page, or have the option to include it. Its such an important figure as its telling us the total value of the work currently in the workshop. It also encourages us to keep the charges up to date
Chris - The PC Crew
4 votes -
Is there a disable button to keep invoices from populating automatically when a register is being opened at the beginning of the day?
Every time we open the register at the beginning of the day, it automatically populates an invoice for $0.00 under the register name. It has become an inconvenience since we do not want our reps being able to delete invoices so the manager has to go back into repair shopr only to delete that irrelevant invoice. Just trying to make it easier on everybody :)
4 votes -
4 votes
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Have a Column for Description on the Purchase order Tab.
Its really hard to figure out which order your parts come from when your package doesnt have the vendors name on it. I have to click on each order to see if thats it. Also I could then search for a part on the purchase order tab to see when and where I purchased from last.
4 votes -
View item on warranty
It would be extremely useful to be able to see the actual item that is tied to each warranty listed. When you sell a lot of items on an invoice or you have a customer that pays a lot of invoices, it is difficult to narrow down exactly which item is covered by which warranty listed. We use a general 90 Day and 1 Year warranty template for hundreds of items that use the same type of warranty.
If the item was listed on the warranty that is tied to it whether under customer details, on the invoice, on the…
4 votes -
Zipwhip intergration
Our company uses ZipWhip which allows us to send and receive text messages on the same number as our landline... this works great because customer's only have to save/remember one phone number and they won't get confused on which number is for calling and which is for texting. I wish repairshopr would have this same feature or integrate Zipwhip in like it does for email messages.
4 votesIt seems you have to be on a very high pricing plan to get API access. Do either of you have API access currently?
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Customizable Subscription templates
We have some services that are billed automatically. We would like to have the terms and features of those services be sent out automatically with the invoice. So we would like a separate (or maybe multiple separate) templates that can be used for recurring invoice templates. This needs additional information that doesn't typically appear on an invoice, and would probably be a bit much for a line item.
This would probably work out great for businesses that are selling VOIP plans, backup plans, etc.
4 votesCould you try putting those details in “Customer Custom Fields” – there should be a tag for that to go into your invoice template.
This might be a workaround that gets you pretty close..
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Images
Would like to see product and category images on the pos system. Example I would click a apple logo, then iPhone image, then product or service using images. There is much text and hard to train and be duplicatable using the system. I need like aMcDonald's ordering system for the repair industry. Simple, easy and visual for the employee.
4 votes -
More control over Remote access, limit access
I've found that we need more control over the remote access to RSr, both with the app and the main web interface.
On the app, it would be nice to limit access via the security groups settings. So that could be controlled in the same place all the other settings are for each group.
Some people would get the big view as it is setup now in the app, kind of an everything view and other security groups may be limited to see only open invoices and related customers as an example.
it would be nice to limit access to…
4 votes -
iCal integration
We are an Apple Shop, it would be nice to have iCal integration with the calendar services in RSr.
4 votes -
Include tickets marked resolved after payment in Performance Report
After taking a payment Repairshopr asks if we want to close a ticket, which we almost always do. The problem is that resolving a ticket in that manner does not show who resolved the ticket. This leaves a whole in the Performance Report because usually the person who resolves a ticket is the person that took the payment. If this could be added to the Performance report it would be more comprehensive.
4 votes -
Electronic signature after payment for credit card only
After we enabled electronic signature using the topaz pads I've had some complaints from my employees. While It works great if we're processing a credit card payment through repairshopr, It's a little less slick when taking other payments like cash, or check. The system still asks for an electronic signature even though it's not really necessary (with cash especially). Customers would inevitably feel weird if asked to sign after paying with cash. And the system won't automatically print out a receipt unless you sign.
The only thing I could see them signing for with a cash or check payment method…
4 votes -
Sequenced serialization
We have serial numbers that are sequenced. Meaning, we'll be receiving serial number "CD0001," "CD0002," "CD0003," etc. all the way to "CD0100." The ability to insert sequenced serialization would be great.
In other words, you'd have a field that says "Series beginning:" where I could type in "CD0001." In a separate field named "Series ending," I could type "CD0100." After doing so, each serial number in that sequence would be inserted.
Atrex by Millenium has that function, and it was great.
4 votes -
Scanning Barcode Auto-Adds to an open invoice/ticket
Scanning the barcodes is a great way to save time generating a ticket or invoice, however the current system only scans the numbers which require manually pressing enter or selecting an item.
Why not scan it and have it automatically add to which ever invoice is currently being worked on? That would save a ton of time especially when you are a few feet from the computer/iPad/etc...
4 votes -
Notification Center - Time schedule for alerts
These notifications are very nice to have but something I would like to suggest is to have the ability, by group or tech, to schedule the times of day they will/will not be sent out.
For Example, Techs don't need to get text messages out side business hours for updates on tickets. Of course they can log in an check those if needed but don't need to be disturbed outside of work with these kinds of things.
This could also tie into allowing access to RSr in general outside work hours. For example...each tech could have access during their work…
4 votes -
Constant Contact Intagration
RepairShopr has some nice built in tools but Marketr isn't a replacement for Constant Contact. it works great for short simple messages but doesn't lend itself to doing a monthly newsletter.
In the end we prefer to work with the tools we get support for and know well to make our jobs easier and more efficient.
For some Marketr may do the trick for others they prefer other tools. Just like some people prefer trucks vs. cars. preferences. We much prefer the experience with Constant Contact.
4 votes
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