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  1. Look into allowing custom fields for phone numbers

    I know there are fields for office, mobile, other, etc.
    It would be nice to have a custom field where we can title phone numbers accordingly.

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  2. 1 vote
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  3. can you do a app for sage so we can intgrate the invoices to sage

    can you do a app for sage so we can intgrate the invoices to sage like xero

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  4. Xero invoices not syncing.

    Randomly only some invoices each day do not sync. Any idea why this would occur?

    1 vote
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  5. Are there plans to make a tablet app for customers to check-in and log jobs

    We have a few ipads in store that we would like customers that have been in before to be able to log in themselves and log the job

    1 vote
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  6. search part orders

    we order a lot of non standard parts not in our normal inventory. but with current supply issues it would be great to be able to search the Parts orders to find when it was ordered and log tracking numbers possibly

    1 vote
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  7. Make the Repair Widget more universal for different types of businesses.

    What I mean is I don't service "Devices" which is hard coded into the system, maybe it could be made more generic like "Item" .
    Not everyone is fixing electronics... I fix Luggage, Purses, bags and other things... so "Devices" and other words that lean towards electronics and etc..definitely do not fit our needs.
    If I want to use this I can't change it, it it just looks like I have bad grammar and English skills. Which ai kind mostly do most all of the sometimes ! So I need help whenever I can get it..
    Thanks for considering

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  8. Allow changing ticket timer creation date through the REST api

    The api currently has no way to change the date that shows in the ticket for a timer created through the REST api. If you send a "start time", it does not effect this beyond the start time of the timer nor does it show this date on the timer in the ticket. Sending a value for "created at" when posting the request does not change the value. Please add the ability to set the "created at" property of the timers through the api.

    1 vote
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  9. Customer Assigned Inventory

    I'd like the ability to assign an inventory item to a specific customer.

    Background: Customer purchases and pays for 10 laptops. We order, receive and hold stock until the customer is ready to use them, usually for new starters.

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  10. Quick Button To "Clear Reply & Revert Status"

    Along with the idea to revert to previous status when a customer replies, can a button be added to acknowledge to reply and revert the status...
    My customers are polite and I spend lots of time clearing replies from customers simply saying "Thanks for the Update" A simple button that would "Clear Reply & Revert Status" would be a big time saver.

    1 vote
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  11. Fluidpay Integration

    Any chance fluidpay payment gateway can be integrated into Repairshopr? They have an API ready to go. https://sandbox.fluidpay.com/docs/

    1 vote
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  12. A scan to check in and out system

    If there was a way to just scan the device barcode the we put on it and the system make a note of check in our check out. Then it would save time to type in system when deice is dropped off or picked up

    1 vote
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  13. Estimate Message box needs to save text formatting.

    I realize that the template editor has defined template tags and you can use HTML to edit them, but this is extremely cumbersome to someone who doesn't have time to learn HTML in order to make a professional-looking estimate message.

    The estimate message tag/feature is something that is very valuable to me in my job, but due to its constraints, such as not holding onto any type of formatting (such as placing a space between paragraphs), it comes off looking very unprofessional to my clients sometimes. All I need is a working text box that holds onto the formatting once…

    3 votes
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  14. Adding documentation to tickets

    Having documentation available inside of a ticket relating to the subject or problem. Perhaps use hashtags in the documentation to capture keywords so it can relate back to the ticket? Would be helpful for knowledgebase documentation or even "how-to" in RepairShopR.

    1 vote
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  15. Quickbooks database server manager starts then stops

    "Quickbooks database server manager starts then stops" this error is very common because Quickbooks uses a database to store all the data of the company and many times people face this error. When this error occurs then error messages comes up which states that " it can't contact the database server" there are several methods to solve this error- first solution is that you can run Quick fix my program from the Quickbooks tool hub, the second solution is you can repair your Quickbooks desktop installation, etc.
    https://mathomatic.org/quickbooks-database-server-manager-failed/

    1 vote
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  16. Show last login

    I'm looking for a way to see last login for users. We have a large list of users and would like to see what employees are using RepairShopr or if their license can be freed up.

    1 vote
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  17. 1 vote
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  18. Customer Search by Contacts Fields

    I would like to be able to create Customer Searches that can be used to send out emails from Marketr depending on custom Contacts fields. For example, I would like to create custom Contact fields such as check boxes for recieving emails related to different categories like Administrative, Informational, Emergency, Billing, etc. We would check the boxes for each contact to signify which types of emails they should get. Then we would need those fields searchable in Customer Search so that we can create email lists based on those fields. This is already possible at the Customer level, but not…

    1 vote
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  19. Customize 3 x 1 Item Product Labels

    Is there a way to add custom Repairshopr fields like "Physical Location" or "Condition"? I don't see these fields as options to add to the labels in the customization.

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  20. teams pbx integration

    We use teams as Voip/PBX service and it would be very nice to connect it with repairshopr contacts.

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