Currently there is a gap between the "starter" and "repair shop" packages in the amount of users available.

I would propose being able to stay with the "starter" plan and it's ticket limit and offering a reasonable upcharge fee to add a single user. I think $5-$10 a month is reasonable.

My shop is a perfect use case for this. I've been in business for 14 years and just hired my first employee about 6 months ago. I'd absolutely LOVE to have him be able to log in under his own login to track repairs, communications with customers etc....But currently the only way I can do that is by doubling my cost every month.

If you were to implement this change I would be willing to bet that there are many other shops in the same situation I am in and they would jump at it, as I would.

Thanks for the consideration.....

I'm going to post this over on the RepairShopr Facebook group in order to get some visibility and hopefully some allies.

Best,

Sean Arnold
Owner
Oregon City Computers