Dear Repairshopr,

We have a small issue with our client who started some lies about when and how he did opened our emails.
Is there any way to add an email opening history to the ticket/comment section?
At the moment a little hand at the top right corner shows IF he/she opened the email and when. But the problem is, thats only shows the LAST TIME when he opened the email. We would really want to see the first time to prove our case.
On the day the email was sent out, we have seen that he opened about 20minutes later, now that 3 months passed we only see that he opened the email last week, which is probably the last time .