General
3763 results found
-
Modify the process flow during Calendar appointments being created within new tickets
Scenario: When creating a new ticket and clicking the Ticket Appointment button, the exchange calendar entry doesn't contain the Ticket Number.
If, you create the ticket without using the Ticket Appointment button, open the ticket and select New Appointment, the exchange calendar entry does include the Ticket Number.
It may seem trivial, but our calendar data is utilized in numerous ways and having the ticket number is critical.
1 vote -
A report saying what each customer has paid year-to-date and have it sort by highest to lowest or alphabetical, etc.
I would like to have a report showing what each customer has paid year-to-date or in the past 30 days, 60 days, 90 days, etc. Sort options: the customer who has paid the most to the least, and customers listed alphabetically. You can go to an individual customer and see the total that customer has paid, but I can't find where that is in a report listing every customer and narrowing the time (if you have data for that customer for 5 years but you only want to know what they've paid in 2016, for example).
1 vote -
It would be a great time-saver if we had the ability to search for a particular setting in Admin
Currently, trying to find a setting to turn on or off is a real pain and takes ages if you haven't used it in a while.
1 vote -
Add option on estimate screen to add items approved to existing invoice.
Sometimes we heve several estimates for one repair ticket and we need to add the additional approved estimates to an invoice. It would be great to have the option to add approved estimate items to an existing invoice.
1 vote -
Automatically reprint invoice after Paypal payment received
Could you add a feature to automatically print an invoice as "paid" when the paypal payment is received? Since we attach invoices to the customers' computer we wouldn't have to go look in Repairshopr to see that it's paid.
1 vote -
Payment Type to Authorize.net
Allow the option of payment type to be authorize only. This will authorize funds to make sure payment info is correct and funds are available. Payment will show up on customers side as pending. Once work is complete and customer is satisfied, the transaction can be captured and settled. Currently once the payment is submitted to authorize.net from customer portal or payment method, the transaction goes trough as authorize/capture.
1 vote -
Repairshopr Beatification
RepairShoppr is VERY functional, but the look of the UI could be improved a little. I understand development is very demanding and you'll get to it when you can. Thanks! Here's a photo of an example UI. Keep up the good work, you have my vote so far! https://drive.google.com/file/d/0B3TaSul4Yi60WnVrZFg5cFhJUFU/view?usp=sharing
1 vote -
Each client needs to be separate and have separate records. They just happen to use the same billing service email.
Each client needs to be separate and have separate records.
They just happen to use the same billing service email.1 vote -
Enhance online scheduling/calendar
As we continue to move exclusively into business service, I'd love to utilize the online scheduling/calendar feature, but it's so sparse. I understand I could tie it together with create a ticket, then choose a time, but we've started using AgileCRM and they have a great calendar widget we're starting to utilize, but I'd prefer keeping everything in one system if possible. I need to be able to have the option for more than just "choose an hour". There should be at least 15, 30, 60 min, ability ti include 'travel' time if it's indicated as somewhere other than my…
1 vote -
When searching for an imei, search customer purchases, all invoices, all tickets, and anywhere else it might show up
If a device is not set as instock, but I want to look for an IMEI, show me where that device sits in the system.
1 vote -
It would be great if we had the ability to create an invoice directly from a calendar appointment.
I have technicians that go onsite and it would be great if they could just open the calendar appointment and be able to write an invoice and take payment from the appointment which already has all the customer information.
1 vote -
Vantiv CC Identification
Vantiv does not show the last 4 numbers on cards in stored credit card list. This can be problematic if a customer wants to charge something to a specific card on file if they have more than one on file. Need to show the last for or be able to name the cards.
1 vote -
We sell items on several different venues and would like a popup when selling the item in store to trigger a popup to let me know to ajust
We sell items on website,ebay, amazon, esty, ect and would like a popup when selling the item in store to trigger a popup to let me know to adjust inventory there.
1 vote -
Ability to add manually added item to inventory at time of creation
many pos systems offer this feature as time saver. Instead of having to perform inventory operation twice; a rough draft of the inventory item can be optionally created from the point of manual add at the invoice/register level. This would obviously need to be limited by role so that only an authorized employee can opt to add to inventory.
creating this feature saves time and becomes a huge productivity booster. One key boost in productivity is more accurate inventory as it removes the Ill do it later, after which, later never comes.
Additionally, this can be made even more versatile…
1 vote -
New appointment feature
Please look into adding a feature where I can schedule a meeting appointment with several individuals from a single client organization. Maybe a drop down that shows my client organizations and another drop down where I can select the names of the client meeting attendees. This would also allow the attendees to add the appointment to their calendars. Thank you!
1 vote -
Alphabetize issue types
Please add feature to auto alphabetize issue types. Thank you
1 vote -
in ticket automations you can setup automatic actions etc. It would be good with invoices if you could get it to automatically email the inv
It would be good with invoices if you could get it to automatically email the invoice and payment receipt to the customer once its paid. so i dont have to select email each time, im sure its only a simple toggle switch you could add to invoice preferences.
1 vote -
Credit Card Minimum
Don't allow charges less than a specified amount to be paid via credit card.
1 vote -
add a search feature for tickets in the android/IOS app.
I know you can filter tickets by 'All tickets' or 'filter only mine'. But it would be super awesome if you could also add a search to this tab section too please. :)
1 vote -
General UI improvements
1) Higher contrast text for displayed fields: light blue text on white background is difficult to read. Suggestion: all black text, and break up sections with visible boxes on screen.
1 vote
- Don't see your idea?