Skip to content

General

← RepairShopr Help Center

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

3763 results found

  1. Ability to Sort the Open Ticket Dashboard by the Ticket Number

    I have lot's of tickets at any one time. It would be really nice to be able to sort the open ticket dashboard by the Ticket ID number.
    Since you require it to be an integer this really shouldn't be hard to do.
    Thanks for considering my request.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Document attachments in Vendor Detail

    It would be helpful to be able to attached documents in the Vendor Detail section. We could then add pdf price lists etc. for easy review.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Give the ability to change the name of the tech on outbound emails to clients

    For privacy reasons, some people do not want their First and Last name displayed on their company emails.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Customer Assigned Inventory

    I'd like the ability to assign an inventory item to a specific customer.

    Background: Customer purchases and pays for 10 laptops. We order, receive and hold stock until the customer is ready to use them, usually for new starters.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Time Sheet Reporting - Schedule

    The time sheet report is great, however it would be good if we could add a schedule to it.

    We send the report to our accountant every Monday morning for the previous week. It would save a lot of manual work if I could set an email address for the report to be sent automatically at a set time.

    IE - Previous week time report sent to XXX at 9.00am every Monday morning.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. WorldPay Support Required in Canada

    WorldPay integration looks great in the US but we desperately need it in Canada. Authorize.net can't take chip cards (all we use in Canada) and can't work mobile which our business and lots of other businesses require. Given you already have figured out the Compliance requirements with Authorize.net, how much additional effort would it take?

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Turn off Autoprint on certain payments

    It would be nice to be able to enter a certain payment type other than cash or credit card which does not automatically print a receipt but keep the receipt printing automated for cash and credit transactions.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Revamp the Mobile App for the new price hike

    Consider making the Mobile App useful in the field. It's near useless the way it currently exists.

    1. Full sync without using intervention to the RepairShopr data.
    2. Format the fields so that it's presented in a mobile friendly manner. We use the credentials section to log all client logins. Accessing that on the mobile is frustration.

    3. Clean up the GUI so that you have quick access to 1. Billing. 2. Time logging and 3. Customer data.

    4. Calendar and Appointments that presents nicely, too.

    Thanks.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    7 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Allow changing ticket timer creation date through the REST api

    The api currently has no way to change the date that shows in the ticket for a timer created through the REST api. If you send a "start time", it does not effect this beyond the start time of the timer nor does it show this date on the timer in the ticket. Sending a value for "created at" when posting the request does not change the value. Please add the ability to set the "created at" property of the timers through the api.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Plain paper receipt printing

    Please add the ability to print to plain paper for receipts. I tried printing on plain paper instead of using a Star printer, but the top and left edges of printing are cropped off by some few pixels even when printing to three different laser printers. Alternatively, please increase the top and left margins for printing receipts on plain paper. PDFs of receipts look just fine. I'd rather not have to generate PDFs and print them.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Easier Access to Online Portal & Easier Online Payments - Credit Card

    We noticed an issue that has not only caused us issues, but is very confusing for customers. When customers want to log into their online portal, the only way they have access to this is the online portal link at the bottom of an email. You cannot go to repairshopr.com, or in our case, <insert store name>.repairshopr.com and have them sign in. Or at the very least offer 2 options when signing in: Users of Repairshopr and Portal Users/Customers. Otherwise the entire system is clunky and not user friendly.

    Another nice to have we have come across is the fact…

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Add physical location as an option for custom inventory labels

    I would like to be able to add the contents of the "Physical Location" field to custom inventory labels.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Make product locations usable in templates and visible on the inventory page

    When we generate packing lists/pick lists. It would be nice to have the product location printed on there also.

    And when viewing products in the inventory screen, it would be nice to see thier location without having to go through to the edit product page.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Allow Cost to be Changed on Ticket View/Add Charges

    Many times I make an estimate, then add the charges to the linked ticket. But my actual cost turns out to be different than I had it on the estimate, so I either have to delete the item and add it again or wait until it's invoiced and change it there. It would be much easier if I could change it on the ticket. Is there a reason cost can't be changed there?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Manual Item Cost and Price should be in the same order on tickets, estimates and invoices

    When you add non-inventory items on ticket charges, you enter cost first then price which makes sense. But on estimates and invoice, its opposite which leads to errors. It should always be the same order.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Add the ability to pause time tracking

    Add the ability to pause time tracking instead of just ending.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Make the Repair Widget more universal for different types of businesses.

    What I mean is I don't service "Devices" which is hard coded into the system, maybe it could be made more generic like "Item" .
    Not everyone is fixing electronics... I fix Luggage, Purses, bags and other things... so "Devices" and other words that lean towards electronics and etc..definitely do not fit our needs.
    If I want to use this I can't change it, it it just looks like I have bad grammar and English skills. Which ai kind mostly do most all of the sometimes ! So I need help whenever I can get it..
    Thanks for considering

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Option to add part order to a PO

    It would be great to have an option to add a part order to an existing or new PO.

    It is routine that our part orders are supplied by our normal vendors. To clean up ot the process it would be great to be able to click "add to PO" and select a PO for that vendor so regular inventory and specal parts can be ordered and tracked at the same time.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. search part orders

    we order a lot of non standard parts not in our normal inventory. but with current supply issues it would be great to be able to search the Parts orders to find when it was ordered and log tracking numbers possibly

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Are there plans to make a tablet app for customers to check-in and log jobs

    We have a few ipads in store that we would like customers that have been in before to be able to log in themselves and log the job

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 16 18 20 … 188 189
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)