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Jake

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11 results found

  1. Allow Email's Subject Customization

    82 votes
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    under review  ·  20 comments  ·  General  ·  Admin →
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    Jake commented  · 

    This would be very helpful.

  2. Make tickets resolved report sortable by type

    4 votes
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    1 comment  ·  General  ·  Admin →
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    Jake shared this idea  · 

  3. Being able to mark a invoice as bad debt

    118 votes
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    11 comments  ·  General  ·  Admin →
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    Jake supported this idea  · 

  4. make RMA's searchable or viewable by status.

    3 votes
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    0 comments  ·  General  ·  Admin →
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    Jake shared this idea  · 

  5. Void Invoice

    84 votes
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    planned  ·  26 comments  ·  General  ·  Admin →
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    Jake supported this idea  · 
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    Jake commented  · 

    This is still a huge issue. Please implement.

  6. Linking RMA to ticket

    5 votes
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    0 comments  ·  General  ·  Admin →
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    Jake shared this idea  · 

  7. Create new customer contact while creating new ticket

    23 votes
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    5 comments  ·  General  ·  Admin →
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    Jake commented  · 

    This would be incredibly helpful. A large portion of our customer base are business customers that have many different contacts. Having to go to customer to add a contact before creating a ticket slows down the intake process and gets confusing for some people in the office that don't create tickets very often.

    Jake supported this idea  · 

  8. Recurring appts on the appt feature -

    25 votes
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    under review  ·  10 comments  ·  General  ·  Admin →
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    Jake commented  · 

    This is still a big problem for us as well. About half of our on-site appointments are recurring, and while we can make recurring tickets, sorting through all of the tickets and making an appointment for the new one proves to be difficult. We also really need a way to have the appointments show up on the calendar automatically along with the associated ticket.

    Jake supported this idea  · 

  9. Add software product keys to an asset

    30 votes
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    3 comments  ·  General  ·  Admin →
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    Jake supported this idea  · 

  10. Time clock in the apps

    32 votes
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    11 comments  ·  General  ·  Admin →
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    Jake commented  · 

    This would be incredibly helpful. A good portion of our business is on-site appointments, and people travel in a fairly large area. They currently have to call in to the business and request a manual punch for their lunches when they go to a lunch while in the field.

    Jake supported this idea  · 

  11. Allow Appointment Time Range Windows

    12 votes
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    3 comments  ·  General  ·  Admin →
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    Jake supported this idea  · 

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