Linking RMA to ticket
It would be nice to be able to link an RMA to a ticket. When you go to create a new RMA it does not give you the option to attach it to any ticket.. however, if you go to an open RMA and click “view” it shows a spot where a ticket/invoice/purchase order can be referenced but I see no way of inputting any of that info. It would be helpful if the techs could check on the status of an RMA either based on tracking or notes that I can put in there
5
votes
Jake
shared this idea