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Jarred Casselton

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16 results found

  1. Show Labor Log entries under Communications

    10 votes
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    4 comments  ·  General  ·  Admin →
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    Jarred Casselton supported this idea  · 
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    Jarred Casselton commented  · 

    Unification of public comments, ticket timer (labour log) is long overdue

  2. block status (selectively)

    3 votes
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    Jarred Casselton shared this idea  · 

  3. Open invoice reminder - day of the week

    2 votes
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    Jarred Casselton shared this idea  · 

  4. add leads manually

    37 votes
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    5 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    To clarify: we want to use leads for all types of leads, not just email leads

    Jarred Casselton supported this idea  · 
    Jarred Casselton shared this idea  · 

  5. Appointment Booking - Different Hours

    8 votes
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    2 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    we have been able to achieve some of this with the use of Widget Flow - appointment widget allows for individuals - however not able to have different times for different days

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    Jarred Casselton commented  · 

    its a must have for us, as Outlook calendar sync won't do reoccurring items

    Jarred Casselton supported this idea  · 

  6. Add CC surcharge item on e-mail "Pay by Credit Card" link

    19 votes
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    7 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    we use another payment gateway - got sick of waiting on this

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    Jarred Casselton commented  · 

    Relates to http://feedback.repairshopr.com/forums/165658-general/suggestions/6835287-paypal-and-credit-card-surcharges
    I think the "automatically" was missed when this completed

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    Jarred Casselton commented  · 

    We won't be offering cc / other payment services until this can be done. big problem for us.

  7. Mobile App Feature Request

    55 votes
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    planned  ·  7 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    Photo idea is mint! Do that :)

  8. Ability to Link Tickets to Each Other (Just Like Invoices and Estimates)

    15 votes
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    under review  ·  4 comments  ·  General  ·  Admin →
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    Jarred Casselton supported this idea  · 
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    Jarred Casselton commented  · 

    Awesome, as you said: its would link warranties and returns, big yes from us

  9. non filled fields - don't echo the variable name

    3 votes
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    Jarred Casselton shared this idea  · 

  10. Day of the week in Comments

    3 votes
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    1 comment  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    Add have the ticket timer total update on comment submit

    Jarred Casselton shared this idea  · 

  11. Ability to add "Parts" to a "Purchase Order"

    45 votes
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    planned  ·  5 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    Sweet :) glad to see I'm not the only one wanting this

    Jarred Casselton shared this idea  · 

  12. Option To Force an Asset on a Ticket

    18 votes
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    under review  ·  8 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    Awesome :) would stop me from skipping it when I'm lazy

  13. Confirmed Appointment Status

    4 votes
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    under review  ·  2 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    That would be cool, and if it could carry that confirmation to Google calendar intergration too (for the tech)

  14. Optional Components software in Estimates

    15 votes
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    Jarred Casselton commented  · 

    We usually just prefix the description with OPTIONAL on a line item, then put price and zero the quantity.
    No ideal but gets us by

  15. tech ticket comments via email

    23 votes
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    under review  ·  6 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    Also email gives you a backup of sent info, web gives you no guarantee

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    Jarred Casselton commented  · 

    this feature could also open the door to almost anything integrating with RepairShopr - it could become a standard interface for accessing/update existing jobs

    Jarred Casselton shared this idea  · 

  16. Call log / call back

    56 votes
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    under review  ·  12 comments  ·  General  ·  Admin →
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    Jarred Casselton commented  · 

    Making leads into a unified communication log would be great - leads, calls, reminders - all with ability to add new customers, new tickets and update existing tickets from them.

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