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Eric Johnson

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  1. Enable DKIM support

    47 votes
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    7 comments  ·  General  ·  Admin →
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    Eric Johnson commented  · 

    We're running all of our email domains via SPF/DKIM and DMARC and can't quarantine until we can get DKIM set for RS. We're using our own email and SMTP in RS at this time. We may have to move email to a subdomain just for RS. This way it'll only be the one email but we hope there is a goal for DKIM here.

    Eric Johnson supported this idea  · 

  2. LinkedIn addition to social media for Marketr

    4 votes
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    under review  ·  1 comment  ·  General  ·  Admin →
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    Eric Johnson supported this idea  · 

  3. Integration with Splashtop Remote Support Software

    51 votes
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    9 comments  ·  General  ·  Admin →
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    Eric Johnson supported this idea  · 

  4. Mileage Tracking through Field Jobs

    121 votes
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    35 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?

    A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.

    Let me know in the comments..

  5. Allow duplicate email address between customers

    169 votes
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    planned  ·  34 comments  ·  General  ·  Admin →
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    Eric Johnson supported this idea  · 

  6. Web design and hosting services module

    6 votes
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    7 comments  ·  General  ·  Admin →
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    Eric Johnson commented  · 

    I would say that what we need is a way to change the intake form for web clients (possibly shop customers and on-site business clients, too) and be able to track the client's due dates on domains, hosting, maintenance packages per website. We have one client with over 20 URLs and 4 active sites. It can get a bit confusing. :-) No one shoot me, but I'd pay extra for the module or a bridge from WHMCS to RS (and RS handles reporting and sending to QBO).

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    Eric Johnson commented  · 

    I second WHMCS and a possible integration in to RS. We're having to manually duplicate all of our creative division payments in to QBO but it skews our RS reports and would be happy if RS was our one-stop and leave QBO to finances only. :-)

  7. Edit Existing Asset When Creating Ticket

    6 votes
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    1 comment  ·  General  ·  Admin →
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    under review  ·  Robert Reichner responded

    Thanks for the suggestion, Eric. We’ll look at how that might work for future implementation.

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    Eric Johnson commented  · 

    No worries. Not too terrible of an ordeal, just best to do at the time so things are not forgotten. :-)

    Eric Johnson shared this idea  · 

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