This is now causing us issues as we had switched our Dmarc to Quarantine and now all repairshopr emails are flagged as spam or rejected. I really do not want to compromise our email reputation so i can send emails from repairshopr. Can you please sort out DKIM.

We're running all of our email domains via SPF/DKIM and DMARC and can't quarantine until we can get DKIM set for RS. We're using our own email and SMTP in RS at this time. We may have to move email to a subdomain just for RS. This way it'll only be the one email but we hope there is a goal for DKIM here.

We're trailing Repairshopr at the moment, and we're finding that whether we use their own mailer, or our own domain, the emails are being flagged as spam by Office 365. I have added the IP to the SPF. We use DKIM.

I changed my DMARC to quarantine yesterday, and today I see that my ticket updates (and probably other messages from Repairshopr) are going into my junk folder. Is there something that Repairshopr needs to do to fix this? My SPF record is correct.

I too am having this issue would like to see DKIM supported.

I can say that my own emails from RS back to myself are flagged by Google because they appear as SPAM. They don't end up in SPAM, but I am warned by a giant banner that this message may be SPAM. Our SPF is correct as well. It's concerning to think that some emails sent by RS could end up in SPAM folders of clients. Having some DKIM support would help. I too am all for this being implemented.

Or, allow us to send through our own SMTP server and from our own domain. That would also be acceptable, and in many cases, better. Thank you so much.

To clarify: From my understanding, adding the SPF record should have been sufficient, but the domains don't "align", so are still getting flagged. DKIM would bypass this entirely.