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Angel PC 911

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  1. Give the ability to change due date from main ticket screen

    9 votes
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    1 comment  ·  General  ·  Admin →
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    Angel PC 911 supported this idea  · 

  2. Format phone number when entering new customer

    49 votes
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    6 comments  ·  General  ·  Admin →
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    Angel PC 911 commented  · 

    Looks like not going to happen. Over 2 yrs now

    Angel PC 911 supported this idea  · 

  3. Make due date customizable on /tickets page

    40 votes
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    planned  ·  9 comments  ·  General  ·  Admin →
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    Angel PC 911 commented  · 

    Planned as of March 2016 - What happened? any update?

    Angel PC 911 supported this idea  · 
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    Angel PC 911 commented  · 

    I would also like this change. I am a break fix shop with 60-80 open tickets at a time. When we order a part we have to change due date, when we call customer with estimate we edit due date any for many other reasons we change due dates on a daily basis. It is a pain to have to click to open the individual ticket and then go back, find were we left off in the queue and continue down the list. I would be great to just have a dropdown or the calendar to just pop open while in the tickets list view change it and move to the next ticket.

  4. Add the ability to edit due dates on "active tickets list" page.

    9 votes
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    2 comments  ·  General  ·  Admin →
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    Angel PC 911 supported this idea  · 
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    Angel PC 911 commented  · 

    Please add this. We have over 50 tickets active on a regular basis and we edit the due date along the ticket process. We organize the tickets by due date but we use it also as a next action date. For example we have the diagnostic/estimate due date, then after we call and get the approval we edit the date again based on the repair date. If we order a part we change the date to the expected delivery date. If we call and leave a voice mail we change the date again to a day or 2 later for a follow up call. If a customer says they will call us back on x day we change the date as well. It is a mission to go back and forth.

  5. Add spiff in bulk actions

    11 votes
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    Angel PC 911 supported this idea  · 

  6. Allow Negative Inventory

    7 votes
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    1 comment  ·  General  ·  Admin →
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    Angel PC 911 supported this idea  · 

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