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Make due date customizable on /tickets page

We are working on implementing due dates better in our workflow but it is challenging to have to go into the ticket to change a due date. It would be really awesome if clicking on the due date would bring up maybe 4 quick change options such as, now, 1 hour, 24 hour, 7 days.

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  • Elaine Wischnak commented  ·   ·  Report

    Any idea on when this planned update will be happening?!

  • jo commented  ·   ·  Report

    Any update on this please?

  • Angel PC 911 commented  ·   ·  Report

    Planned as of March 2016 - What happened? any update?

  • jo commented  ·   ·  Report

    We would love to be able to change due dates in the main ticket page - is there any progress with this??

  • Angel PC 911 commented  ·   ·  Report

    I would also like this change. I am a break fix shop with 60-80 open tickets at a time. When we order a part we have to change due date, when we call customer with estimate we edit due date any for many other reasons we change due dates on a daily basis. It is a pain to have to click to open the individual ticket and then go back, find were we left off in the queue and continue down the list. I would be great to just have a dropdown or the calendar to just pop open while in the tickets list view change it and move to the next ticket.

  • Nathan commented  ·   ·  Report

    I agree with Phil Krough, Having an option for closed days not affecting due dates or coming off ticket date timing would be very very helpful

  • Phil Krough commented  ·   ·  Report

    Can we also exclude certain days (I'm closed on Sundays and want to make it so that no due date falls on a day I'm closed.)

  • chris commented  ·   ·  Report

    Please can this happen, I cant believe its not more of a problem for people. We use the ticket list for production meetings and currently have to go into the ticket each time we want to change the due date, takes ages

  • chris commented  ·   ·  Report

    Hi, dues dates change regularly during our working day, it would be really useful if they could be quickly changed from the ticket list rather than having to go into the individual tickets. I know there is some work to this planned, it would be a massive help to us, it would speed things up a lot

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