Lukas

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  1. 18 votes
    4 comments  ·  General  ·  Admin →
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    Lukas commented  · 

    Customer made tickets are usually done at home before the repair item has been provided to the shop. The confusion comes from customer-made portal tickets defualting the status to "New". Would love to be able to set the default status and other fields for tickets made from the customer portal so that they can more easily identified and sorted (like checking new customer-made tickets for the week)

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  2. 3 votes
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  3. 4 votes
    under review  ·  1 comment  ·  General  ·  Admin →
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    Lukas commented  · 

    Can we update this for Instagram link aswell? We really push the socials with repairs

  4. 1 vote
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  5. 4 votes
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  6. 3 votes
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  7. 3 votes
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  8. 6 votes
    1 comment  ·  General  ·  Admin →
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  9. 4 votes
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  10. 42 votes
    16 comments  ·  General  ·  Admin →
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    planned  ·  Robert Reichner responded

    This is something we plan to update. In the meantime, if you leave those sections blank in the device widget setup, it will skip those steps (though not hide them from the progress bar currently).

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    Lukas commented  · 

    Ive commented on the other thread, We are a DJ equipment repair business and network , color aren't really categories we can utilise well.

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  11. 20 votes
    1 comment  ·  General  ·  Admin →
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  12. 57 votes
    12 comments  ·  General  ·  Admin →
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  13. 178 votes
    23 comments  ·  General  ·  Admin →
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