Andy

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My feedback

6 results found

  1. Better reporting for Contracts

    2 votes
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    Andy supported this idea  · 

  2. Customize HiddenTicket Comment Notification Email

    26 votes
    3 comments  ·  General  ·  Admin →
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    Andy shared this idea  · 

  3. Stop auto subscribing techs to tickets when they leave a comment.

    24 votes
    6 comments  ·  General  ·  Admin →
    How important is this to you?
    started  ·  Rajesh Agarwal responded

    Thanks for all the votes and comments here, we are going to change this to stop auto-subscribing when a comment is made. Should be able to get that change out any day now.

    Andy shared this idea  · 

  4. make the order of the "Ticket status list" configurable

    4 votes
    1 comment  ·  General  ·  Admin →
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    Andy supported this idea  · 
    An error occurred while saving the comment
    Andy commented  · 

    This would be great to have as an option.

  5. Ticket Automation Schedule

    21 votes
    3 comments  ·  General  ·  Admin →
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    Andy supported this idea  · 

  6. ticket automations timer field

    4 votes
    0 comments  ·  General  ·  Admin →
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    Andy supported this idea  · 

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