General
3762 results found
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Womply integration
Womply is a multi-faceted back-end integration for helping business owners track numbers intelligently (not like Domo! Sheesh, what a clunky system!), boost their reputations, filter negative reviews, monitor their business, and best of all, it's beautiful and easy to use. If you're using Vantiv for merchant services, chances are you've already had their phone call to do a walkthrough of their software - I highly recommend you take it and see what it has to offer. It's beautiful! The problem is it only takes in information from Vantiv, imagine how much more useful it would be crunching your RepairShopr database.…
3 votes -
Ticket Automations - use canned text
This is such a great feature. So many things that can be done to make things work better with automation.
Something that would be handy, would be if when making a ticket automation to add a public comment, you could choose already existing canned text there.
0 votes -
enable automated scheduling of Sales Detail Report
Please add the Sales Detail Report to the available Scheduled Reports.
6 votes -
Create search/organisation options within bundles section
I don think the recent solution goes far enough to fully fix the issue of finding, organising and editing bundles. The ability to search and categorise within the bundles section would make it a lot more user friendly.
3 votes -
Make the signature smaller, or resizable.
It would be nice if we were able to make the signature smaller, as of now it takes up almost half of the page, and it also gets cut-off between two pages when printed.
1 vote -
Support for adding/controlling subcontractors
We're adapting the current program for our uses, but we would love the ability to add and control our contractors within RepairShopr. Namely, the capability to add a specific sub contact to a ticket.
1 vote -
Add canned responses for contracts
It would be helpful to have canned emails for contracts for communicating with clients through the contract.
1 vote -
Trade Account/Customer
Hello, We carry out repairs for other companies, we would like to add a trade customer, but then add our mutual customer to the ticket so that we can call out to that customers address etc. then email the trade customer with the estimate but also update the customer also. At the end of the repair we would like to invoice the retailer not the customer. I guess you could call it a 3rd party repair. We would also like to add extra collection and delivery address to a customer ticket.
Thanks3 votes -
Fix 1 year since we've seen you - Trigger off of LAST contact
Right now the 1 year since we have seen you triggers after 1 year of the first ticket even though we may have done work with the client in the last month.
Please fix this. It's confusing to clients as to why they are getting a notice that we haven't seen them for 1 year, even though we just did work for them.
3 votes -
recur dashboard - create new recurring invoice from dashboard
Can we have a button to create a new recurring invoice from the recur dashboard.
5 votes -
Livedrive Repairshopr Integration
It would be brilliant if we were able to manage/link customers/accounts on livedrive with customers in RepairShopr.
1 vote -
Price Roll Feature
have a roll feature for the total price including tax, unless it has it but i havent seen it in the invoice section
1 vote -
Add attachments to Payments
Hey folks, in Xero I always used to scan copies of checks I've received (80% of my payments are checks) so that I could use them later for accounting verification and reconciliation. Could was please have a spot for adding attachments to Payments so I can scan my checks in?
Thanks!
0 votes -
Billing address option and signature option in the customer portal
I recently had a difficult time getting paid due to the charge being held up by Vantiv because my amount charged was large and was flagged in their system. I was asked to provide an invoice with a signature, but since the customer paid online, and was never prompted for a signature, I didn't have it. I had to physically go on-site and get one. Also the customer's name and address didn't match their business address and so it was flagged again. I would like the customer to be able to enter the correct billing address during checkout. Most other…
1 vote -
User friendly interface
It would be very useful if tickets could be grouped by days like in a calendar order. So you can see the tickets not only by status, but what tickets has been created in particular day no matter what status and so you can click on them etc. Right now we have hundreds of tickets all randomly allocated by status and no one can find anything. It's a big mess and very complicated at the moment
1 vote -
Add Global Attachment
I would like a section of the system where I can upload a file and have it globally available to attach to ticket emails, estimates, the "Email to Customer" from the customer page, etc.
The reason for this is that we have multiple forms that are sent to every new customer that calls in. Having this available would be extremely useful, as right now we need to attach a blank form to every new ticket we create as well as for every estimate. Having a globally available file section (or even a "global for tickets" "global for estimates" "global for…
4 votes -
Custom Invoice and Estimate comments
As far as i can find there are no where we can see what the custom message is as we cannot see the email sent by the system. Would it be possible for the system to enter a the bottom of invoice screen (under changes or whatever it is called) what the custom message was, or post a copy of invoice?
3 votes -
Australian SMS
i have seen a large amount of businesses down here that use https://www.smsbroadcast.com.au as their online SMS provider, also has a API available (seeing as flowroute wont allow .au domains..)
3 votes -
Ability to export custom reports with emails AND phone numbers
It would be really helpful if when exporting custom reports we can include custom fields. For example, when I export I currently only see the customer's name and email but not their phone numbers. This would help us immensely to maintain customer service/satisfaction with our follow ups!
1 vote -
Enable Add asset within new customer creation
I would like the ability to add a new asset within the new customer creation form. When a new repair customer comes in, I'd like a more streamlined way to add their instrument(asset) instead of having to create the customer, then click on assets to add an asset to the customer. Then start the ticket. Create customer w/asset then directly to ticket. :)
4 votes
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