Enable Add asset within new customer creation
I would like the ability to add a new asset within the new customer creation form. When a new repair customer comes in, I'd like a more streamlined way to add their instrument(asset) instead of having to create the customer, then click on assets to add an asset to the customer. Then start the ticket. Create customer w/asset then directly to ticket. :)
4
votes
Christopher Reddick
shared this idea
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Nathan commented
or it would be great if the customer had the ability to add assets themselves through the customer portal. My customers have hundreds of assets they want to send in for repairs and having to add the assets myself is a pain. It would be great if they could add them when they create a ticket instead of needing me to add it before they can create a ticket about it..