or it would be great if the customer had the ability to add assets themselves through the customer portal. My customers have hundreds of assets they want to send in for repairs and having to add the assets myself is a pain. It would be great if they could add them when they create a ticket instead of needing me to add it before they can create a ticket about it..
or it would be great if the customer had the ability to add assets themselves through the customer portal. My customers have hundreds of assets they want to send in for repairs and having to add the assets myself is a pain. It would be great if they could add them when they create a ticket instead of needing me to add it before they can create a ticket about it..