Single-Use Checklist on Ticket
The new[ish] ticket worksheets are great. However, there are a lot of times when I want to add a quick checklist on a ticket that won't be reused again. Being able to create a checklist in a single ticket would be great. Being able to do more than just checkboxes would be nice, but even just checkboxes would be fine.
Dan Joyce
shared this idea
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Dan
commented
This has become critical for our team. We currently are forced to link a checklist within a private comment to a checklist. This requires us to manually create/maintain a list for each ticket, in 2 places. Incredibly sloppy and impossible to manage.
Would the addition of a simple checklist field be huge undertaking?
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Anonymous
commented
Agreed! Please add this feature!
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PotterVilla
commented
Yes, the ability to create client-specific in-ticket checklists would be VERY helpful. I see this thread is over a year old. Has the requested functionality already been integrated and I simply haven't found it yet? :-) Thanks!
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Douglas Bradshaw
commented
I don't understand why this is not a more requested task.
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Stephen Campbell
commented
YES - trying to make a todo list from ticket comments and making sure they are not forgotten - when not falling into a general - precreated ticket worksheet - would be great!
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Douglas Bradshaw
commented
I agree with this. things can get forgot if there is not a checklist. Worksheets are great but only being able to create them from a template is a letdown.