General
3762 results found
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integrate attachments with Microsoft One Drive.
I use One Drive rather than Google Drive, can you make it so that I can easily link a folder from One drive as an attachment to a ticket? That would be great!
1 vote -
Allow disabling Touch ID setup prompt in iOS app
Using iOS app I am prompted to setup touchID. Don’t want to use it and can’t disable it without getting the setup prompt every time I open the app
1 vote -
Display Customer Overview on all Customer pages
With the way that we personally use Repairshopr it would be very convenient to show the customer overview on all customer pages, I.E tickets. This would prevent many duplicate tickets from being created and all the technicians would be able to see if they owe a balance.
1 vote -
timeline for status of the ticket
i think it would be pretty cool feature if you could check how long particular ticket was in the "state"... like what dates from to it was as new, in progress, waiting to be collected etc... it would help in cases when clients dont pick up devices for a long time and we try to charge them storage fee...but also to optimise performance of the shop - it could be used to compare performance between technicians. some graphic view would be awesome. like a timeline.
1 vote -
Sync $0 payments to QuickBooks
Invoice is made in RS with a $0 balance. The invoice is sent to qbo. The invoice is marked as paid in RS by taking a payment of $0 cash. The payment is not sent to QBO, so in QBO the invoice is still open, and in RS the payment still shows as not synced.
1 vote -
Integrate with Podium
Would love to see you integrate somehow with Podium to improve reviews
1 vote -
Allow editing/deletion of recurring tickets
We need to be able to edit/delete recurring tickets. In my experience, the tickets are not set up correctly or the customer has cancelled service and no longer needs a ticket.
1 vote -
copy "original submission" customer info from the lead into a private note in ticket.
When a customer submits a lead using a phone number or email address that is a match for an existing account, it's really easy to lose the new information they provided. We've had cases where one person was working for two different locations and entering the address they wanted to have thing returned to in this field, then there is no record of it after the ticket is created. We've also had customers put in a shared work phone number and their own email address, then quit and their replacement has a different email address but same phone. Sometimes it's…
1 vote -
Add check boxes to the line items in the invoice creation screen
Add check boxes to the line items in the invoice creation screen so multiple items can be added at once. Sometimes I don't want to add all of the customers line items, but having the screen refresh after every item I add one by one is extremely tedious.
1 vote -
inventory product photos tag to be included in estimate template
Some customer cant understands estimate line item description. Please add "inventory product photos tag" into estimate template to customize an estimate to include photo under each line item to give a more precise idea to the customer about what things are in the forecast.
1 vote -
Add Ticket Charges WHILE Viewing Ticket
Just moved the company to repairshopr and we are all loving it. Was able to kick QuickBooks and get everything in a single one stop solution.
Right now when you go to add charges to a ticket you aren't able to refer to ticket notes/comments. It brings up a window that adds a white screen to the background where you could view the ticket and you can't view any of the ticket information while adding charges.
I regularly use information from the notes in the tickets while adding charges to the ticket. I don't want ALL the notes that are…
1 vote -
associated invoice on product page
Having the the invoices which are associated with the product on the products page.
I think i would be easier to track certain invoices if we cant remember the customers name we can search the product they bought instead.
1 vote -
Ability to send Customer several Estimates at one time via email
I would like to send multiple estimates to one customer in 1 email. The estimates are already linked to a single ticket.
1 vote -
edit recurring tickets
we need to be able to edit and delete recurring tickets.
1 vote -
allow 'view all' to pull up all tickets.
When looking at a customer account, there is a 'view all' button to see all the associated tickets. When you click the button, it only pulls up all the tickets for the location you are currently logged into. Please let us see all tickets associated with the account across all locations.
1 vote -
Merge "continue" button after payment with One Question... page
I think a lot of the reasons we have accidentally open tickets is because you have to:
1. click payment
2. click continue
3. click view in new tab/resolveIt would be faster to just:
1. click payment
2. see both the payment and the "one question..." to click view in new tab/resolveOur employees sometimes forget to click "continue."
1 vote -
Add cost actual to aging inventory report
Please add the cost actual to the Aging inventory report. Thanks for considering.
1 vote -
inventory valuation based on FIFO
Please consider making the inventory valuation report based on FIFO like it is when it is received in POs and sold in Invoices, rather than an average costing in the inventory valuation. This would help with accounting variances. Thank you for considering.
1 vote -
Allow a fixed "shop fee for any in house repairs, that is same on every invoice regardless of hours billed.
A way to duplicate what Auto Repair shops do. Make a standard charge for any thing taken in to be worked on that is not dependent on size of total bill.
1 vote -
Give the ability to add more than one email address for a customer.
Just as customers can have more than one phone number, they often have multiple contact email addresses (one customer yesterday had seven!). We would like there to be an option to add more than one contact email address.
1 vote
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