General
3762 results found
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Add invoice aging to scheduled reports
I would love to be able to automatically send me the invoice aging report every Friday. We currently use the invoice reminders feature, but when the open invoice goes past 60 days it needs to be called on.
1 vote -
Add Inventory to Stock Take Lists via
I have stock take lists created for various sections of the store.
When im adding in inventory, i would like a feature to be able to add it to a stock take list as well from with in the product window.
Now what i am doing is adding the inventory and then adding it to the stock take list manually, to be able to avoid missing an item off the list, i think it would be handy to be able to see and do this from the product page.
Regards
1 vote -
Clone Lists in worksheets
I love how customizable the worksheet are but they are a pain to build. I know you can clone the entire list, but it would be nice to be able to clone each drop down question and just rename it.
1 vote -
Please make lists alphabetically sortable
Hello,
I have requested this several times and here I go again. I'm speaking specifically about the Device Repair Widget. When I create a new widget device, I would like the options list to be sorted alphabetically. I'm always coming up with new problems to add and I would like it to be sorted appropriately after being added to the list. This would also give customers who use the widget a cleaner, easier way to find their specific problem they are having with their PC rather than looking through a mess of problems in random order. Make sense??
Thank you…
1 vote -
Inventory Product Analysis-Show product history IN and OUT
To audit a product/sku (see a products history in and out by date) - I have to manually add the totals from all Purchase Orders- then manually count the SOLD invoices from Product Instances. The export to CVS feature should have a qty field so a auto-sum could quickly add them. Most desired is a Export to CVS or Report listing a product/sku Begining with On hand total then a list showing Dates Received and Sold together sorted by date- You can see the history of the product flowing in and out. Very helpful to us when looking for errors.
1 vote -
{{asset name}} Using this to auto fill templates, can we make it work with multiple assets on one ticket?
What I would like is to use {{Asset Name}} to send text messages or emails like "Hi Customer Name your iPhone X is ready"
Though when they have more then one asset on a ticket could we make it, "Hi Customer name your iPhone X and iPhone 8 is ready"1 vote -
Making State/Province field in customer address able to untick and set as not required
In the UK we most likely do not use county names as many of popular counties have a bit long and annoying to type names, like "Cambridgeshire" or "Greater Manchester". We mainly rely on postal code, city and street address to get the proper address details. My proposal is to just change this particular field property to be able to untick it as required. I know that there is an option "Require address" which can be unticked, but this makes the whole address block (street address, postal code, city) non-required - I would rather avoid passing the form with an…
1 vote -
please have a 50$ per year tier that only allows maybe 5 invoices per month
I'm just experimenting and this may fit what I want to do, but I can't spend 550/year at this point. From your side though this would be good also as eventually some businesses do grow
1 vote -
Allow edit Check Number / Reference Number on Edit Payment
Allow edit Check Number / Reference Number on Edit Payment
don't forget to sync that back to qbo if that add on is enabled1 vote -
Add Change Client to Ticket Automation
We receive email notifications from Datto and BitDefender that come in and are not assigned to a client.
Based on the content of the originating email, I could easily set the client for each ticket. But that is not an available choice.
If I get ten threats detected over a weekend, I have to come in on Monday and manually set each and every client and contact.
It's absolutely not scalable.
Please allow us the ability to change the client on a ticket based on data contained within the original email support request.
1 vote -
add appointment condition to ticket automation
I'd like for the ticket status to be able to automatically change to "scheduled" when an future appointment is created. could this be done with adding this condition to ticket automation?
1 vote -
1 vote
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is there a way to have appointments made in the linked google calendar show up and "block" RS appointment times?
I have setup and linked a google calendar for repairshopr appointments only. I would like to be able to block out hours of time in the middle of the day so customers will not book times there since there is no way to do this in repairshopr. It's only "This day=this hour to that hour" blocks. If I make an appointment on the google calendar, I would like it to show up as already booked in the repairshopr calendar.
1 vote -
Show inventory ON HAND qty next to line item parts in ESTIMATES
When building estimates and quotes.. it would be very helpful to have ON HAND QTY info available for parts in the line item. The benefits for this are numerous. It will assist in knowing the correct part was chosen, if the order will be short, assist in order planning, allow users to chose a different part that is in stock, eliminate the time needed to physically check stock, assist in discovering inventory discrepancies, and more.
1 vote -
Give the ability to print ticket charges (large label)
Being able to print the ticket charges separate to invoice charges would help with some workflow situations.
i.e. a list of parts/things to action in relation to a ticket.1 vote -
Recreate your User interface
Creating a more attractive/friendly user interface will be a good way to bring more customers. You guys have pretty much have everything but your UI can be modified to something more attractive.
1 vote -
Add option to "add/edit contact" on the Lead "Convert/Attach to existing customer" section
Often I'll get an email from a client's personal email address. It's nice to be able to convert the lead to that client, but it would be even more convenient if i could add the lead as a contact or add the new email address to an existing one.
1 vote -
Phone number check
I would like the system to check if the number is in the system before creating a new customer. And if it exists, I would be happy if I get a choise between "Add new user" or add ticket to existing user.
1 vote -
Allow Zapier to use any ticket status as a trigger, including custom status
This would allow me to send an SMS via Twilio to the customer on a custom "Ready to collect" status. Using the Resolved status isn't adequate. For example, the resolved status will revert to "customer reply" if the customer sends a ticket email in. Setting the status back to resolved would send another SMS.
1 vote -
Mailboxes and SMTP
When setting up a mailbox is says to email the mailbox you have created. What it does specify is that the email needs be generated from within RepairShopr. What I did was sent an email to the internal email address from outside of RS to get the confirmation. Only after that was I successful and using my own SMTP server.
1 vote
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