General
3762 results found
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make a custom field option where the data deletes upon ticket closure
It would be cool if for password fields we could have them erase when the ticket was closed!
1 vote -
Non-invoice email going to the "invoice email" address (it should not)
When using the "invoice email" field on invoices, it causes ALL email to get CC'ed to that address. I thought the point of this field was to send JUST the invoice to it? There is already a CC notification field under a customer, so why does the invoice CC also do this? Seems to be not working as intended?
I can't have all the notifications going to this second address as it's only supposed to get invoices and nothing else.
1 vote -
Savings Report
It would be nice to be able to show the customer how much we have saved them through discounts over a particular time period. This should be added to the sales reports as well as statements.
1 vote -
Hidden Invoice line item - that still gives the cost
So we Invoice as eg Iphone 5s Screen Replacement.
in the bundle we have the screen as a item.it needs to be hidden . but i want to ability to add how many were used -
so the cost goes against the job so we know if it was a lost.....its a little confusing. i know we can alter the bundle when creating it -
but generally we just want to sell the job as the line item on the invoice
- but have the cost and inventory item in there too like a hidden line item.perhaps…
1 vote -
Match formatting of Ticket Comments to Email Sent Internally
Currently, ticket comments that are emailed internally lose formatting and appear as a single line comment (without any line breaks, etc.). Can you please maintain ticket comment formatting as it appears on the RepairShopr web portal, under Ticket Comments?
1 vote -
1 vote
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Add a "Save All" button when adding additional contacts
Have 1 save all button when adding additional contacts under the main customer. This may apply to other places where additional data is added for the customer card.
1 vote -
Include device names in Slack notification from Watchman monitoring.
Current Slack notification coming from the Watchman Monitoring integration don't contain the device name.
1 vote -
Make additional company contacts available when adding contacts.
When adding contracts, additional names listed for the company should be made available.
1 vote -
Allow "Primatry Contact" field to search for contacts for a company.
Under contracts, the Primary Contact field should allow you to search contacts within that company.
1 vote -
Add ability to add customizable "Tool Tips" or notes for different fields.
Ability for admins to add tool tips or notes for different fields or field labels (custom or created by RepairShopr).
1 vote -
Allow for customization of status options for tickets. Current option only adds to the default value list.
Allow for customization of status options for tickets. Current option only adds to the default value list.
1 vote -
1 vote
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PLEASE make it possible to rearrange "Saved Search" list (Tickets)
Please give us the ability to rearrange existing lists, primarily the "Saved Search" lists in the ticket list. Basically anywhere there is a list, you should be able to rearrange it! Ticket statuses and custom field types should also be re-arrangeable!
Cheers,
Mick
1 vote -
Format Addresses in Uppercase
Postal Addressing standards prefer all lines of the address block to be in uppercase. I'd like to see this as an option or even the default for the address autocomplete, at least for US-based users
1 vote -
Integrate with stockinthechannel.com
We've just discovered this website stockinthechannel.com that aggregates stock levels, prices etc from major US and UK distributors. If this could integrate with RS that would be amazing. Real time pricing, real time stock levels etc.
1 vote -
Job Type Reports
Similar functionality as Referral Report, simply for Job Types.
Might I also recommend a quick link from the Month to Date Stats to their respective overall reports.
1 vote -
LOCK or FREEZE Estimates and Invoices from being EDITED with a new SECURITY GROUP
We sometimes have invoices or estimates we'd like to "lock" or "freeze" from being altered, except by a specific user/group.
Example: An employee buys something through the store and will be paying back over time. We don't want anyone to be able to go into the invoice and delete line items over the course of the repayments.
This would be a similar solution as "Finalize" in ticket worksheets. A button that would disable adding/editing/deleting any kind of line items, descriptions, prices, etc. Only specific security groups would have the ability to "lock/freeze", and others would have the ability to "unlock/unfreeze".
…
1 vote -
TICKET(s) GETTING STALE DO THE DIAGNOSTIC Daily E-mail
I would like to be able to have this daily report sent to selected technicians or all of my technicians. As of now, I forward that report. Not hard, but I wish it was automatic.
1 vote -
Can we request for a text field under the ticket view (tab)
Hi There,
I would like to request if we can add a text field under the tickets view/tab.
Thanks,
Gretch
1 vote
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