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Zach

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  1. 25 votes
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    5 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Could you just use the ticket custom field types in conjunction with saved ticket searches to get this?

    I understand those aren’t really queues – but they kind of are. You can have multiple users in that list, assign between them, etc etc

    Comment with details if you think it’s very different, so we know what is missing. (details)

    Zach supported this idea  · 
  2. 43 votes
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    9 comments  ·  General  ·  Admin →
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    Zach commented  · 

    Rabble rabble rabble rabble!

    Zach supported this idea  · 
  3. 3 votes
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    0 comments  ·  General  ·  Admin →
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    Zach shared this idea  · 
  4. 17 votes
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    3 comments  ·  General  ·  Admin →
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    Zach commented  · 

    I agree, scheduled reports are kind of useless if you can't control the date ranges. This would be a much appreciated feature so we can automatically email sales tax reports to our accountants.

    I would eventually like to use this for automatically sending time clock hours to HR as well.

    Zach supported this idea  · 

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