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Tristan

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8 results found

  1. add a parent/child ticket system for business accounts with bulk repairs

    20 votes
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    under review  ·  4 comments  ·  General  ·  Admin →
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  2. Show custom asset fields in Portal

    6 votes
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    1 comment  ·  General  ·  Admin →
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    Tristan commented  · 

    Please make this happen! I am at a point where I need to explore alternatives to repairshopr because of this issue!!

    Tristan supported this idea  · 

  3. Ability to link tickets

    5 votes
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    1 comment  ·  General  ·  Admin →
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    Tristan shared this idea  · 

  4. SAML SSO or LDAP (OneLogin)

    18 votes
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    0 comments  ·  General  ·  Admin →
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    Tristan supported this idea  · 

  5. Develop a custom report builder

    3 votes
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    1 comment  ·  General  ·  Admin →
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    Tristan shared this idea  · 

  6. Show custom fields information in the customer portal

    15 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    Tristan supported this idea  · 
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    Tristan commented  · 

    This could be expanded to allow us to choose what fields we choose to show our customers as well.

    Example: I use Ninja RMM, but it is Branded with my logo. When my customers login to my portal, they have limited access to the RMM portal. However, when they login to the RepairShopR portal and see that all their asset types are Ninja Computers, it raises questions. Plus it looks bad

  7. Allow milestones for tickets.

    1 vote
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    0 comments  ·  General  ·  Admin →
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    Tristan shared this idea  · 

  8. add to the saved filters, the ability to filter tickets by customer name

    3 votes
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    Tristan shared this idea  · 

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