Ability to link tickets
example:From an existing ticket the ability to click New > Linked Ticket would be swell:) Also, the ability to view the linked subordinates from the main ticket window would be nice
5
votes
Tristan
shared this idea
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Scott Rombke commented
linking tickets would help with units that have come back from the field, so one could see the history of past communications, and work that was completed in past tickets without having to do a search by the unit's serial number