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  1. 68 votes
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    under review  ·  14 comments  ·  General  ·  Admin →
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    Anonymous supported this idea  · 
  2. 50 votes
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    14 comments  ·  General  ·  Admin →
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  3. 6 votes
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    4 comments  ·  General  ·  Admin →
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    Anonymous commented  · 

    Any update on this at all? We have tried so hard to find an option for a customer to be able to make a ticket and then have a notification come through if a customer does this. Baffles me as to why a customer can make a ticket and then have no notifications come through at all. How are we supposed to know if a customer has made a ticket? such a simple function but I cannot find any way to do it what so ever.

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