Anonymous
My feedback
5 results found
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6 votes
Anonymous
supported this idea
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4 votes
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18 votes
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Anonymous
commented
I think customization is essential for portal ticket form, as it saves so much time if the customer enters all the relevant info.
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4 votes
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Anonymous
commented
Ability to add Ticket Update Type would be useful too.
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10 votes
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Anonymous
commented
Absolutely. I have the same issue and it's a real time killer.
Yes, this would be a great help.