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Ryan T. M. Reiffenberger

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12 results found

  1. Separate prepaid labor pool

    10 votes
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  2. Enable Prepaid Hour Automations with Bundles

    0 votes
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    Ryan T. M. Reiffenberger shared this idea  · 

  3. Make Bundled Items Stackable in Estimates/Invoices

    4 votes
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    Ryan T. M. Reiffenberger shared this idea  · 

  4. Ad-Hoc E-Mail for all Invoices

    11 votes
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  5. Rentals

    178 votes
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    23 comments  ·  General  ·  Admin →
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    Ryan T. M. Reiffenberger supported this idea  · 

  6. DISABLE Customer Ability to REMOVE Stored Credit Cards in PORTAL

    12 votes
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    Ryan T. M. Reiffenberger supported this idea  · 

  7. Dispatching

    42 votes
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    6 comments  ·  General  ·  Admin →
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    Ryan T. M. Reiffenberger commented  · 

    Currently using Canned Responses - It works alright, but Email is not practical for notifying of arrival or location - People prefer Web or Text notifications - Having that kind of Canned Response (for SMS) or some sort of other notification platform would be helpful

  8. What about a wireless printer? I'm a mobile computer repair technician. I think this would be a good idea for those that are mobile!

    1 vote
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    1 comment  ·  General  ·  Admin →
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    Ryan T. M. Reiffenberger commented  · 

    I think this would be a great addition! Is there any chance of this being included in the future?

  9. Gift cards

    175 votes
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    70 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

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    Ryan T. M. Reiffenberger commented  · 

    I'd love to see options for both, with Vantiv support being more long-term - Mag Stripe support would be nice to have in the system, especially with the Vantiv integration already being very extensive.

    Ryan T. M. Reiffenberger supported this idea  · 

  10. Format phone number when entering new customer

    49 votes
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    6 comments  ·  General  ·  Admin →
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    Ryan T. M. Reiffenberger supported this idea  · 

  11. Add software product keys to an asset

    30 votes
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    Ryan T. M. Reiffenberger commented  · 

    I think this would be an invaluable feature - I have clients that have separate licenses and they have requested to have me manage them. Currently, I'm managing them in an Excel spreadsheet... This isn't the greatest way to do this. Please help!

  12. Add existing and previous appointments to customer page.

    7 votes
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    Ryan T. M. Reiffenberger commented  · 

    I'd love to see this idea. I have multiple customers that keep asking me when their appointments are, even after receiving an email. I would be nice to be able to tell customers that their appointment calendar is located on their portal and they can check their appointments there.

    Ryan T. M. Reiffenberger supported this idea  · 

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