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Matt Ed

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26 results found

  1. Allow non admin users to see the Change History of a Ticket

    3 votes
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    under review  ·  2 comments  ·  General  ·  Admin →
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    Matt Ed commented  · 

    I agree it would be very useful for us also. We'd like to be able to set a permission for users se they can see the history of PO's, tickets etc. Often we need to find out who raised a PO to investigate a problem or discrepancy and this history make it easy.

  2. Manual sync for Xero

    13 votes
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    4 comments  ·  General  ·  Admin →
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    Matt Ed commented  · 

    I think you can already do this. If an invoice or payment hasn't syncd ku can then manually sync it.

  3. Allow a scheduled automatic credit card charge for full account balances

    5 votes
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    under review  ·  1 comment  ·  General  ·  Admin →
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    Matt Ed supported this idea  · 

  4. Allow Marketr to use ticket problem types to trigger different templates

    7 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    Matt Ed commented  · 

    I've discovered a way to achieve this. You use customer lists filtered by ticket type. Works perfectly.

    Matt Ed shared this idea  · 

  5. The 100% PERFECT SOLUTION for having MULTIPLE Phone Numbers and Email Addresses instead of using SUB CONTACTS !!!

    185 votes
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    67 comments  ·  General  ·  Admin →
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    Matt Ed commented  · 

    I agree also with this. Makes total sense.

  6. Integrate with GSX, and TechDirect

    261 votes
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    66 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.

    January 28th 2016

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    Matt Ed commented  · 

    If you can get GSX to integrate that would be very very very handy for us as we deal 90% with Apple kit. If GSX isn't an option then maybe a everymac or appleserialnumberinfo or something similar.

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