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James

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10 results found

  1. Toggl Time Tracking - Needed for Multiple Techs

    174 votes
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    17 comments  ·  General  ·  Admin →
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    planned  ·  Rajesh Agarwal responded

    Planned means we want to do it, not that it’s scheduled for a dev to work on yet.

    Keep voting..

    We just scheduled a few tasks that had 70+ votes, we can’t do this before those.

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    James commented  · 

    @Troy This has been planned for 2 years? I just ran into this road block when attempting to run a lab to bring our MSP division to RepairShopR. How am I suppose to bring in hundreds of seats and not allow dozens of techs track time? Seems like a foolish thing for a company wanting to be a PSA

  2. Force notes on Workflows

    1 vote
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    James shared this idea  · 

  3. A lot of Reminders/ToDo Changes & Additions

    1 vote
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    James shared this idea  · 

  4. More then 2 Price tiers

    22 votes
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    7 comments  ·  General  ·  Admin →
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    James supported this idea  · 
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    James commented  · 

    Yes I'm in the midst of how to sort out 5 pricing levels we have per product. Were currently having to do it all via excel sheet reference!

  5. Time Limits on Tickets so Techs cannot exceed time limit

    9 votes
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    James supported this idea  · 

  6. Add bundles to WooCommerce

    25 votes
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    3 comments  ·  General  ·  Admin →
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    James commented  · 

    Yes we could really use as well. For inventory sake, I use bundles to put parts and labor together. So if I want to sell the service online I am not even, sure how I would handle it.

  7. Add purchase orders to logistics

    2 votes
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    3 comments  ·  General  ·  Admin →
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    under review  ·  Robert Reichner responded

    A PO make-over is up soon once serialized inventory is live. Hope to include some of these aspects in that pass!

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    James commented  · 

    What ever happen with this? We desire PO for everything. We're having to keep track with a CSV right now for non-inventory

  8. logistics Activity

    1 vote
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    James shared this idea  · 

  9. Outbound CID call tracking

    20 votes
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    under review  ·  34 comments  ·  General  ·  Admin →
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    James commented  · 

    So just another request to elaborate on this. I'm not sure how complicated or possible it is on RS end.

    Could the outbound make a pop-up during/after the call for the tech to enter relevant notes about the call?

    Before I start this project, what does this do if someone generally uses the phone that's not related to RS?

  10. Multi Location Inventory Control

    42 votes
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    10 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Just for clarification, we have multi-location inventory but this suggestion is to make it more granular “per-location” to have different settings per locations as far as what’s tracked/etc.

    James supported this idea  · 

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