Dan Illausky
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24 votes
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9 votes
An error occurred while saving the comment Dan Illausky commentedWe'd love to see this as well. Have the ability to set rounding of time to the nearest x increment (1/4 hour, 1/2 hour, 1 hour)
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68 votes
This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?
Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?
It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.
Keep voting and commenting..
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Would like to see some action on this as well. I've got 2 customers who report they are not getting their paper invoices, but we have no way to confirm.