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AJ Lyall

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2 results found

  1. Customize HiddenTicket Comment Notification Email

    26 votes
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    3 comments  ·  General  ·  Admin →
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    AJ Lyall supported this idea  · 

  2. Stop auto subscribing techs to tickets when they leave a comment.

    24 votes
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    6 comments  ·  General  ·  Admin →
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    started  ·  Rajesh Agarwal responded

    Thanks for all the votes and comments here, we are going to change this to stop auto-subscribing when a comment is made. Should be able to get that change out any day now.

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    AJ Lyall commented  · 

    Really would like to see the option to subscribe and unsubscribe without additional steps. It's causing several unwanted notifications for no reason.

    AJ Lyall supported this idea  · 

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