General
3763 results found
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Add referral source to leads module
Would be really good if I could add where the customer heard of us directly in the leads module. At the moment I have to save the lead, then click the customer name, then edit the customer , then say how they found us. So most customers end up not having this completed and its useful to know. Please add the referred by as an optional field to the leads module.
16 votes -
could we have a column added to the "Products List" page to show the location of the product?
This would save my guys having to go into every product to see where it is located in our workshop.
3 votes -
Sub Headings / Sub totals for estimate/invoices
Had a look through the ideas, didn't see anything strictly what i am looking for. We are doing some big estimates (multiple pages) would be nice to be able to group certain products i.e.. (Audio components, Cabling, Hardware etc) also with sub total for each group.
Ive tried to manually add a sub heading and it has $ figures on the same line which doesn't read well.
This is more ideal for businesses that do Repair / Service / Upgrades
From time to time we will service equipment we deem beyond economical repair and will put a proposal to sell…4 votes -
Customer turned of SMS notifications
I would like to see if and when a customer has turned off SMS notifications. Sometimes SMS notification are automatically turned off if there is an error in the number. Sometimes my techs correct the number, but forget to turn back on the ability to SMS that customer. I don't want to turn it back on if it was a customer's choice to turn it off.
6 votes -
Update Communication Log to tickets and tickets to Communication logs
We are trying to streamline customer contact logs. Right now when a customer calls or visits we need to add a log from the customer's Info screen and then copy and paste the update into the ticket. Or if we are updating a ticket from a call or visit, we update the ticket and then copy and paste that into the communication log.
It would be nice to have a way to update the ticket directly from the customer's info screen to the ticket that we are working on. And a way to Update the communication log from the ticket…
11 votes -
integrate Venmo as an APP
Allow accounts to use Venmo
20 votes -
Price printing label option
I would like to be able to remove the price field from the label. It would be nice at a global level to select this as on or off, Or at an individual inventory item level to select "print price"
I just don't want to reprint label as the price of my inventory changes
4 votes -
Integrate EFTPOS Terminals in Australia
There is no option available to have EFTPOS terminals integrate with RepairShopr in Australia at present.
Having the invoice transaction created in RepairShopr automatically populate the EFTPOS terminal to provide seamless and accurate payment integration reduces transaction and till reconciliation time, minimises mistakes, looks professional.
I would be happy to pay extra for this feature. Any other company based in Australia prepared to pay to have this feature developed specifically for the Australian market?
The other benefit is the fees charged. Vantiv isnt available for Australia but are charging 2.6%. My current EFTPOS fees including terminal hire has an average…
57 votes -
Scan barcode to change status on tickets.
One of my employees gave me an idea that I think would be great for R.S.
Can we make it somehow that if a ticket is open, we could scan a barcode to set the ticket as completed or resolved?
I could imagine a really slick setup of a bunch of our computers that were getting tuned-up and then after they are done I could scan each computer and then put it on the shelf to mark it as completed. This would be very efficient and we already have a scanner, barcodes, printers, and canned responses, so all that's left…
10 votes -
Add Evernote integration
Evernote integration would be fantastic!
3 votes -
Inventory label
Inventory Label printing in PDF does not print part location on the label we had to add location to the Inventory item name.
13 votes -
Add confirmation when clicking "Email Statement" from main customer screen
Sometimes this is clicked instead of "PDF Statement". It would be nice if it popped up and asked if you wanted to send the statement.
2 votes -
Open In New Tab from Search All The Things
It would be very handy to be able to right click and open search results in a new tab from the Search All The Things bar, as right now this cannot currently be done.
0 votes -
allow invoices numbers associated with a deleted invoice to be recycled.
When an invoice is deleted our system does not use that number nexts so our invoices have gaps in the numbering if a duplicate or blank invoice isnt used. Even a void option to show the invoice as null and not in use would be great.
1 vote -
Woo Commerce Multiple Locations
I would love a way for me to set up something that will allow at least for consumers to see if a product is in stock at a certain location. I can live without being able to purchase online and select in-store pick-up. I have the woo commerce side figured out for either of the two (Just stock levels or stock levels and ability to select in store pick up and pay online)
7 votes -
Invoice Rules
We need some rules regarding invoices or the ability to set minimum billable amounts.
We have a few clients that are billed a minimum amount or the sum of the ticket time, whatever is more.
Thanks,
Josh2 votes -
Change date and phone number format for Portugal
Please simplify date and phone number format when location is Portugal. Phone number is not correctly separated and date shows the month in written and in english. Simple month format would be good enough and about the phone numbers it would be good without separation or in groups of 3 numbers.
10 votes -
Allow Group Subtotals In Invoices
Allow Group Subtotals In Invoices
7 votes -
Adding an Asset to a Ticket created thru the Customer Portal
Give customers the ability to select an asset when they create a ticket through the customer portal
11 votes -
have ex-tax prices in the product inventory page.
I'm in the UK with 20% VAT. On the product page when adding new inventory I can see the retail price inc and ex VAT. However, the cost price is tax inclusive only. This is really unhelpful as a) everyone buys and invoices in ex VAT Pricing in the business sector, so it means every line has to be manually calculated before entering and b) it means you cannot see accurately what your margin is nor a correct % markup. Please help!
47 votes
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