I just got a used label printer via ebay, an Intermec/Honeywell PM4i, and got it hooked up and using google cloud. I had already purchased 3"x1" zebra labels and got them to work with the printer. Customer labels print nicely, as do asset labels. The product labels are a little bit too wide for 3x1, but I can make them work.
Ticket labels, however, seem to require 4x1 labels and do not fit. I would prefer to stick with 3x1 for customer labels (for laminated tags) but don't want to have to change media when I need to print a ticket label. Should I just be printing all of these labels on 4x1 media, and trim the excess from customer labels?

Our office already has several DYMO Label Manager Plug 'n' Play Label Makers (1768960). So we are curious if there is any way to adjust the labels or adjust they way they print so we don't have to buy new label printers. Any thoughts or suggestions would be much appreciated!

i have just started using ticket labels (as apposed to customer labels) but all the info is not fitting, what size labels are you printing for? so i can get the right ones. thanks
gary

Troy,
The new Ticket Label is working and I am one happy customer:) I know we can do what we need to do which is a relief. Thanks a ton. Also I know in your video about cloud printing you mention it taking a few times for google to register any settings change. Where this is most likely true I couldn't get google to update the brother 710 or the Dymo 450 no matter how many prints I did. So the trick for me was to configure the print settings before you sync and right after a clean install of the printer. It seems in most cases this just means Portrait mode and the 300 x 600 dpi settings turned on and thats it. This seems to work nearly every time. We plan to implement your ticket as follows.. The Ticket# will also double as our UPC for RepairShopr, Amazon and eBay. For Ticket Title we will use the Complete Description canned response dialogue boxes to hold our most popular repairs then just copy them into the empty Ticket title box. For Problem Type we added all of our bin numbers so they are accessible via the drop down menu. Thanks again Troy and I can't wait to go live. Attached is a scan of the Ticket Label in its most current config. If you ever have a chance what would you think about opening it up a bit? It's a little crowded but a sight for my sore eyes nonetheless. Thanks Troy!!!
Shawn

And for those wanting to print these and other types of jobs manually, without cloud print, we are going to attempt to put links to the PDF of each type eventually - it will take a little bit to get there.

(We can't generate dynamically at the moment, it consumes too much memory and slows down the servers - we have to pre-build them and store them somewhere - which we only do for a couple types right now)

That's what I thought, I've enabled it. I still would like a way to print one manually. Unless I'm missing that somewhere. the label's that I can print manually from a ticket, do NOT contain the ticket number.

Google Cloud Print !?
Thanks, but my printer is here, beside me, on my desk ! :)
Never trust Google to do my printing ! :)
Is there another way to do it ,please !?

Thanks in advance...and I appreciate your feedback and work on update.

Michael - You can find this under Admin > App Center > Cloud Print. Then select your label printer and turn on "Ticket Label".

I'm trying to find where you turn it on, and it would be nice if there was a button to print one manually.

@Troy

Thanks ,good news !
But, where is the turn ON setting hidden !? :)
Regards

I don't think this is that critical. Honestly, you should be printing a ticket sheet out with the asset on check-in. It's mainly important to be able to reference the customer, be it their charger or laptop or bag. It's a no-brainer to be able to match a customer tag with the correct ticket. Just keep you ticket sheet attached to the asset at all times... For instance, BestBuy doesn't tag a charger with a ticket number, because the customer name will reflect rather its a ticket, estimate, or invoice... Then we'd have to make invoice labels, and estimate labels, and kitten labels...

Hi,
That will be a great add-on to the overall solution.
Just got my new bar code dedicated printer and it prints AssetID fine but is not exactly the information I want on the back of the laptop or computer.
If you could have a template that we can use and/or by drop down menu selecting what information goes on to the label.
Thanks in advance.

i think it would be good to have the ticket number on the label for quick lookup.

please add a QR code, that we could scan with a smartphone or an iPad (with a simple scan application) which would link directly to the related RS page.
we would have to be logged to RS before, or the mobile device could be authorized and paired with a user profile.

Oh I have sent an example. I made a template with the Dymo software that I will use as a work around, but it would be nice to have it integrated in repairshopr.

Hand written ticket number would work, but having the bar codes will be way more efficient. In ticket search scan bar code and now you have all info for that part. Customer name, phone, email, and notes from that ticket. Thanks!

The asset labels do not have SN# or ticket number. The bar code represents phone number and has email address nothing to tell what repair it is for. This is more for allocated part organization. If I have a customer drop off multiple devices and I order multiple parts for both this will make it easier to match up the correct parts for the correct repair. This will help with part audits. The part number could be the UPC number and part description.

would be very useful to print labels direly from the ticket section. If the customer brings his laptop with the power supply, bag, mouse,... we could print as many labels as items to identify related items, and not to lost or miss a part when the customer comes back. we could also pre-print label for any other part to be ordered.
imagine when you are admitted in an hospital, at your arrival they print a lot of labels which would be stuck everywhere on your belongings and your incoming treatments. we would need the same for our Computer Hospitals :-)