General
3762 results found
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I would love the ability to have SMS and/or Email for different benchmarks
It would be great to have the option to setup automatic SMS and/or email when customer bench marks are reached... some examples might be...
Customer input required... login into your system and respond
Estimate competed
Repairs Beginning
Repair on Hold, Need Customer Input
Repair on Hold awaiting specialty parts..Each industry would have their own needs but the whole idea here is more automation when a ticket is updated.
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How to check balance on cash app card?
How to check balance on cash app card?
Want to know how to check balance on cash app card if you want then you have come to the right place to know how you can check the balance on a cash app card. Here you can know the method to check the balance on the cash app card within seconds. you just have to click on this given link and after that it is just a matter of a few seconds only for you. https://www.cash-app-support-number.com/blog/check-balance-on-cash-app-card/0 votes -
How To Fix Quickboks Error 15227?
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read- https://mamafishsaves.com/quickbooks-error-15227/1 vote -
Selling a new PC/Notebook etc
When you sell a customer a new PC/Laptop/Whatever with a serial number shouldn't it automatically get added to their assets list?
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Calendar
Would be usefull to block out time tech needs fort workshop repairs
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A suggestions or Reminders area on Invoices for customers to see any advice or directions we are giving them
A suggestions or Reminders area on Invoices for customers to see any advice or directions we are giving them
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Include multiple internet links per customer/contact
Given our connected world and particularly given that Repairshopr is cloud-based (!) we would like to see multiple internet links which work the same way as multiple phone numbers,
So within the client screen we could add lnks to (say)
Web site(s)
Facebook, Twitter/Instagram and other social media
BlogsIf it was done the same way phone numbers are done it might be relativeely easy to implement
Greg Williams
LIncoln Computer Centre0 votes -
Re-occurring Invoices Terms
I would like the re-occurring Invoices to have a different payment term than on the customer. For Example, we have default pay on completion for customer for immediate services and the re-occurring invoice is for a computer maintenance service they have through us and that one should be due before end of the month. We are becoming a managed service provider and adjusting repairshopr to that service.
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Pushover Notification Customization
I think that all the notification, specifically Pushover should be able to be customized. The current notification show very brief information. If we could include a link to the ticket or invoice that it is referring to, that would allow us to get to the finer details quicker. Most of us using pushover are doing do with a mobile device, and it is cumbersome to swap apps, open up RS, and search for that ticket/invoice.
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Category & Sub-Category for Inventory (Re-order Levels)
I understand that an option to add sub-categories in the inventory module may be in the works (which I am psyched about!). What would be fantastic, is if we were able to flag low stock levels for a sub-category instead of at the item level. For example, as the owner of a tech shop, I need to know only if we are low on 240GB Solid State Drives in general. I don't So, I don't necessarily care about a specific drive being low on stock, only that we are low on 240GB SSD's or low on 64GB Flash Drives, etc.
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TICKET(s) GETTING STALE DO THE DIAGNOSTIC
I would like to see the customer name and/or the business name next to the clickable ticket number on the "ticket(s) getting stale e-mail. Example below:
A friendly reminder, tickets need a diagnosis comment to update the workflow and change the status from pink.
Make a ticket comment with the subject "Diagnosis" for these tickets.
4201 - Customer reports system is running slow.
Make it read:
4201 - Mike Smith - Customer reports system is running slow. Or...
4201 - Mike Smith - Mike's Custom Detailing - Customer reports system is running slow.0 votes -
Marketr - Email Paid Specific Inventory Items
Couldn't think of what to title it. I'd really like to set up some Marketr templates in order to bring in return service. To make the Marketr really effective, I think a feature that tracks who bought what is needed.
If I sell our Premium Cleanup, it will include a 6 month coupon for 50% off their next cleanup. If I could just automatically email any customer who bought the "Premium Cleanup", 3 months later, I think it would bring in more return business.
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Add Discount field to Purchase Orders
When I do a Purchase order, I need to be able to enter into a field 30% off the whole order. Rather then Manually get a calculator and take 30% off each item. Because sometimes that doesn't even balance because of the breakdown.
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vendor inventory returns
Would like to be able to record inventory returns back to vendor. Currently the PO part does not always except negative items. In a pinch, I manually remove the items from inventory, however this is no thread or comment field available to document why the inventory was adjusted.
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allow location sharing for status updates.
One thing I think would be cool is simply being able to update a customer of your ETA or allow tracking. An example would be setting a ticket to "EnRoute" and it sends the technicians real time location and ETA.
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Estimate Total
On the ticket page, add/view charges, the estimate total is of all charges whether paid or not. I would like it changed to only unpaid charges estimate total or added as another total with only unpaid charges in the number. Currently, the estimate total confuses employees and we can not give an accurate estimate to customer with multiple payments made to the ticket without bringing a calculator to subtract the paid payment. Hinders productivity and sales.
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customer listing - email hyperlink
Seems to me that the EMAIL column should hyperlink to a mailto:emailaddress@ to launch the default email client (outlook, etc.)
The phone column works as expected “hooked” - but emails should always allow for direct emailing.
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customer alerts - pop-ups
I created 2 Alerts - it works, but not as I’d expect... not clean
I was thinking it would show 2 separate pop-ups. there is no spacing, and no description
this can stay a single Pop-up.. but it should be listed – not crammed together in a single line
maybe something like the example below.. allow up to 5 spaced messages (Title and Data) ?
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Why isn’t there a CLONE~ing option for Campaigns ?
Why isn’t there a CLONE~ing option for Campaigns ?
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Custom Fields and Thumbnail icons
sure would be nice if the Thumbnails in the Customer Info could allow for HOVER description for easy reference as to what these icons are associated.
for instance (below) the Search Icon (magnifying glass) indicates Managed Service Plan (custom fields) 0 while the Cloud w/ Up-Arrow indicates Cloud Backup - and the Thumbs-up indicates Malwarebytes Lifetime.
also why not allow the List of Customer Custom Fields show the icon in one of the columns ?
More visible reference would help.
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