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3762 results found

  1. Pricing according to the payment terms

    We offer different prices to customers that are paying in advance, customers that are paying cash and customers that are on payment terms such as Net30. I would like to have the ability to have at least 3 different prices for the same product. Right now we have to edit the price every time so we can keep track of the serial numbers.

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  2. Clone Custom Widgets

    It would be nice if we could clone custom widgets if we are going to create a few that are similar to each other. For instance I'd like to add an appointment booking module to my website with the ability to book the following time slots and type and they are all very similar to each other but I don't want to build them all from scratch
    * 15 minute phone call with Matthew
    * 30 minute phone call with Matthew
    * 1 hour Remote appointment with Matthew
    * 1 hour Onsite appointment with Matthew
    * 2 hour Onsite appointment…

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  3. Form Signature Needs to Fill Container

    The form signature field is a bit small on forms when working on a mobile device. The container is large in comparison, especially when on a larger tablet.
    It would be nice if the signature box filled this container so no matter what size screen you are on, it will fill the available space.
    Currently we override zooming on pages and manually zoom the signature field to make it larger for customers to sign. If it simply filed the container it is in, this would not be necessary.

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  4. UPDATE TICKET STATUS

    When you add all the charged from the ticket, the ticket status should then become 'Invoiced'

    And the Invoice Number should then appear on the ticket!!

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  5. Be able to add photos to refurb tickets

    ASAP please

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  6. Add Asset Name to Ticket "Customize Columns" setting

    When you are in the Ticket list screen it would be nice to have a columm for "Asset Name" so you can identify what ticket is what when looking at the list.

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  7. Paid Invoices Make Comment on Ticket

    Hey guys,

    I love that when an Invoice is emailed it updates the ticket, but can we please also get it to update the ticket when the Invoice is Partially or Fully paid? Would really help. Fully paid especially. Would even be cool if the invoiced status button at the top had a marker that showed when each invoice was paid.

    Heck though, just having the comment would be great.

    Best,

    James

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  8. Automated Phone System

    Is it possible to integrate an automated phone system calling clients for specific ticket statuses? For example, we have a ticket status saying ready for pickup. Have the automated phone system call after and every 3/x days on those tickets saying that the service ticket is ready for pickup and then make note on the ticket saying that the call was completed or failed because no response or phone line is disconnected. Custom audio or text to speech that we can formulate like we do for invoice reminders. It would be a specific audio recording that we can adjust as…

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  9. Enable Prepaid Hour Automations with Bundles

    It would be incredibly useful to be able to have Prepaid labor automations for Bundles available. Currently, we have to manually add balances each month for pre-paid labor that is purchased in bundles. We have bundled pricing for block hour purchases, and this makes things difficult when trying to fully utilize the bundle functionality.

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  10. Name of Telephone Number

    Would be really handy if we could input in the Extension letter, so i.e MR or MRS that way we know who's number is who's

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  11. MONDAY.COM

    PLEASE INTEGRATE WITH MONDAY.COM, VERY POWERFUL PLATFORM, FOR PRETTY MUCH EVERYTHING, INCL. SCHEDULING, MAPPING.

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  12. PART ORDERS ON TICKET

    WHY NOT IMPLEMENT PURCHASE ORDER MODULE, RIGHT ONTO THE TICKET MODULE .. INCLUDING, VENDOR, DATES, ITEM #, DESCRIPTION, PART RECEIVED ETC ETC ..

    WHY DO WE HAVE TO COPY PART INFORMATION 2/ 3 TIMES INTO EACH MODULE..

    MAKE PARTS ORDERING EASIER WITH MORE OPTIONS/FIELDS, RIGHT FROM THE TICKET.. IT WOULD SAVE TREMENDOUS AMOUNT OF TIME AND EFFORT ..

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  13. Registration Email before Portal Invitation

    I think it would be good once a new customer is added, the system sends out a registration email. Then once the customer fills out the information, the admin can input the data and setup users for portal, then the system will send out the portal invitation email.

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  14. Dashboard Not Customize All Custom Status

    The dashboard lets you customize the colors for the different ticket statuses, but it will only show 11 types when customizing the colors.
    If you have more statuses, like we do, you cannot customize any beyond this limit of 11.
    The dashboard needs to let you customize more statuses.

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  15. Implement Item Matrices

    Put item matrices in place. The current system's "capability" for handling items with multiple variations is sad. I'm sure that many shops could use this functionality not only for serialized inventory, but for things like Samsung charge ribbons that are carrier specific for each model in some cases. Help us keep our inventory cleaner and more organized!

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  16. Zoho Calendar Integration

    Synch RepairShopr with Zoho calendar. The two integrations you support Gsuite/Office 365 are both high cost/user compared to Zoho email/calendar.

    10 Techs at $6/each/month is quite a bit more than 10 Techs at $1/each/month.

    Zoho makes great email but having to use two calendars is inefficient.

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  17. RepairShopr-Zapier-Google Docs integration

    Please consider the integration changes below:

    1. Populate dropdown items with the values specified (e.g Yes or No) and not a number (e.g. 106461), depending on the answer.
    2. Also adding individual worksheet items as variables.
    3. Simplified date and time-variable display e.g. 2019-07-26T10:25:00.748+02:00 (current) to 2019-07-26 10:25:00 +0200.
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  18. Show customer popup notes when sourcing ticket or invoice with customer name

    We use the "Pop Up Note" field in customer records for various reasons - special billing situations, customers we no longer can/want to deal with for various reasons, etc.

    This is only useful when the customer record itself is loaded because that is the only time it shows up. We have technicians who create tickets and invoices all day without specifically going into the customer record, so if there is a special message, whether it's something like "Apply 10% discount to all services" or "Do not provide further services to this customer" they would never see that and it can…

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  19. Include UPC code on pending order report

    Would be helpful for the UPC code was included on the pending order report. Would be an easy reference for knowing exactly which item to reorder without having to click to look up the UPC code.

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  20. Export Scheduled Invoices

    export the schedule and all scheduled invoices to be imported into other accounting software, such as Xero.

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